[IMP] mail_tracking: mail.thread filter for tracking errors

- Any model inheriting from mail.thread will have a filter available to
obtain records with errors in their messages trackings.
- The messages can be marked as done to avoid false positives when the
issues are solved.

mail_tracking/README.rst

@@ -52,6 +52,7 @@ status icon will appear just right to name of notified partner.
 
 These are all available status icons:
 
+<<<<<<< HEAD
 .. |sent| image:: mail_tracking/static/src/img/sent.png
    :width: 10px
 
@@ -68,9 +69,27 @@ These are all available status icons:
    :width: 10px
 
 .. |unknown| image:: mail_tracking/static/src/img/unknown.png
+=======
+.. |sent| image:: https://raw.githubusercontent.com/OCA/social/11.0/mail_tracking/static/src/img/sent.png
    :width: 10px
 
-.. |cc| image:: static/src/img/cc.png
+.. |delivered| image:: https://raw.githubusercontent.com/OCA/social/11.0/mail_tracking/static/src/img/delivered.png
+   :width: 15px
+
+.. |opened| image:: https://raw.githubusercontent.com/OCA/social/11.0/mail_tracking/static/src/img/opened.png
+   :width: 15px
+
+.. |error| image:: https://raw.githubusercontent.com/OCA/social/11.0/mail_tracking/static/src/img/error.png
+   :width: 10px
+
+.. |waiting| image:: https://raw.githubusercontent.com/OCA/social/11.0/mail_tracking/static/src/img/waiting.png
+   :width: 10px
+
+.. |unknown| image:: https://raw.githubusercontent.com/OCA/social/11.0/mail_tracking/static/src/img/unknown.png
+>>>>>>> 75b9662... [IMP] mail_tracking: Failed Messages (Discuss & View)
+   :width: 10px
+
+.. |cc| image:: https://raw.githubusercontent.com/OCA/social/11.0/mail_tracking/static/src/img/cc.png
    :width: 10px
 
 |unknown|  **Unknown**: No email tracking info available. Maybe this notified partner has 'Receive Inbox Notifications by Email' == 'Never'
@@ -88,10 +107,33 @@ These are all available status icons:
 |cc|  **Cc**: It's a Carbon-Copy recipient. Can't know the status so is 'Unknown'
 
 
+<<<<<<< HEAD
 If you want to see all tracking emails and events you can go to
 
 * Settings > Technical > Email > Tracking emails
 * Settings > Technical > Email > Tracking events
+=======
+When the message generates and 'error' status, it will apear on discuss 'Failed'
+channel. Any view that uses 'mail_thread' widget can show the failed messages
+too.
+
+* Discuss
+
+  .. image:: https://raw.githubusercontent.com/OCA/social/11.0/mail_tracking/static/img/failed_message_discuss.png
+
+* Chatter
+
+  .. image:: https://raw.githubusercontent.com/OCA/social/11.0/mail_tracking/static/img/failed_message_widget.png
+
+Known issues / Roadmap
+======================
+
+* Handle message updates on discuss 'channel_failed' instead of showing the
+  'outdated' message.
+* Adapt chat_manager changes in v12
+* Adapt discuss changes in v12
+* Add pivot for tracking events and mail trackings
+>>>>>>> 75b9662... [IMP] mail_tracking: Failed Messages (Discuss & View)
 
 Bug Tracker
 ===========

mail_tracking/__manifest__.py

@@ -26,10 +26,17 @@
         "views/assets.xml",
         "views/mail_tracking_email_view.xml",
         "views/mail_tracking_event_view.xml",
+        "views/mail_message_view.xml",
         "views/res_partner_view.xml",
+        "wizard/mail_compose_message_view.xml",
     ],
     "qweb": [
         "static/src/xml/mail_tracking.xml",
+        "static/src/xml/failed_message.xml",
+        "static/src/xml/client_action.xml",
+    ],
+    'demo': [
+        'demo/demo.xml',
     ],
     "pre_init_hook": "pre_init_hook",
 }

mail_tracking/controllers/main.py

@@ -3,7 +3,9 @@
 
 import werkzeug
 from psycopg2 import OperationalError
-from odoo import api, http, registry, SUPERUSER_ID
+from odoo import api, http, registry, SUPERUSER_ID, _
+from odoo.addons.mail.controllers.main import MailController
+from odoo.http import request
 import logging
 import base64
 _logger = logging.getLogger(__name__)
@@ -37,7 +39,7 @@ def _env_get(db, callback, tracking_id, event_type, **kw):
     return res
 
 
-class MailTrackingController(http.Controller):
+class MailTrackingController(MailController):
 
     def _request_metadata(self):
         request = http.request.httprequest
@@ -85,3 +87,22 @@ class MailTrackingController(http.Controller):
         response.mimetype = 'image/gif'
         response.data = base64.b64decode(BLANK)
         return response
+
+    @http.route()
+    def mail_client_action(self):
+        values = super().mail_client_action()
+        values['channel_slots']['channel_channel'].append({
+            'id': 'channel_failed',
+            'name': _("Failed"),
+            'uuid': None,
+            'state': 'open',
+            'is_minimized': False,
+            'channel_type': 'static',
+            'public': False,
+            'mass_mailing': None,
+            'group_based_subscription': None,
+        })
+        values.update({
+            'failed_counter': request.env['mail.message'].get_failed_count(),
+        })
+        return values

mail_tracking/demo/demo.xml

@@ -0,0 +1,54 @@
+<?xml version="1.0" encoding="utf-8"?>
+<odoo>
+    <data noupdate="0">
+
+        <!-- Failed Message A -->
+        <record id="mail_message_failed" model="mail.message">
+            <field name="model">res.partner</field>
+            <field name="res_id" ref="base.partner_demo" />
+            <field name="message_type">comment</field>
+            <field name="subtype_id" ref="mail.mt_comment" />
+            <field name="mail_tracking_needs_action">1</field>
+            <field name="body"><![CDATA[<p>This is a failed message</p>]]></field>
+            <field name="email_from">res1@yourcompany.example.com</field>
+            <field name="author_id" ref="base.res_partner_1" />
+            <field name="partner_ids" eval="[(6, 0, [ref('base.partner_demo')])]" />
+            <field name="subject">Failed Message</field>
+        </record>
+
+        <record id="mail_tracking_email_failed" model="mail.tracking.email">
+            <field name="name">Failed Message</field>
+            <field name="mail_message_id" ref="mail_message_failed" />
+            <field name="partner_id" ref="base.res_partner_1" />
+            <field name="recipient">res1@yourcompany.example.com</field>
+            <field name="sender">demo@yourcompany.example.com</field>
+            <field name="state">error</field>
+            <field name="time" eval="DateTime.today().strftime('%Y-%m-%d %H:%M')"/>
+        </record>
+
+        <!-- Failed Message B -->
+        <record id="mail_message_failed_b" model="mail.message">
+            <field name="model">res.partner</field>
+            <field name="res_id" ref="base.partner_demo" />
+            <field name="message_type">comment</field>
+            <field name="subtype_id" ref="mail.mt_comment" />
+            <field name="mail_tracking_needs_action">1</field>
+            <field name="body"><![CDATA[<p>This is another failed message</p>]]></field>
+            <field name="email_from">res10@yourcompany.example.com</field>
+            <field name="author_id" ref="base.res_partner_10" />
+            <field name="partner_ids" eval="[(6, 0, [ref('base.partner_demo')])]" />
+            <field name="subject">Failed Message</field>
+        </record>
+
+        <record id="mail_tracking_email_failed_b" model="mail.tracking.email">
+            <field name="name">Failed Message</field>
+            <field name="mail_message_id" ref="mail_message_failed_b" />
+            <field name="partner_id" ref="base.res_partner_10" />
+            <field name="recipient">res10@yourcompany.example.com</field>
+            <field name="sender">demo@yourcompany.example.com</field>
+            <field name="state">error</field>
+            <field name="time" eval="DateTime.today().strftime('%Y-%m-%d %H:%M')"/>
+        </record>
+
+    </data>
+</odoo>

mail_tracking/models/__init__.py

@@ -6,5 +6,6 @@ from . import mail_mail
 from . import mail_message
 from . import mail_tracking_email
 from . import mail_tracking_event
+from . import mail_composer
 from . import res_partner
 from . import mail_thread

mail_tracking/models/mail_composer.py

@@ -0,0 +1,30 @@
+# Copyright 2019 Alexandre Díaz
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl.html).
+
+from odoo import models, fields, api
+
+
+class MailComposer(models.TransientModel):
+    _inherit = 'mail.compose.message'
+
+    hide_followers = fields.Boolean(string="Hide follower message",
+                                    default=False)
+
+    @api.multi
+    def send_mail(self, auto_commit=False):
+        """ This method marks as reviewed the message when using the 'Retry'
+            option in the mail_failed_message widget"""
+        message = self.env['mail.message'].browse(
+            self._context.get('message_id'))
+        if message.exists():
+            message.mail_tracking_needs_action = False
+        return super().send_mail(auto_commit=auto_commit)
+
+    @api.model
+    def get_record_data(self, values):
+        values = super(MailComposer, self).get_record_data(values)
+        if self._context.get('default_hide_followers', False):
+            values['partner_ids'] = [
+                (6, 0, self._context.get('default_partner_ids', list()))
+            ]
+        return values

mail_tracking/models/mail_message.py

@@ -12,6 +12,20 @@ class MailMessage(models.Model):
     # Recipients
     email_cc = fields.Char("Cc", help='Additional recipients that receive a '
                                       '"Carbon Copy" of the e-mail')
+    mail_tracking_ids = fields.One2many(
+        comodel_name='mail.tracking.email',
+        inverse_name='mail_message_id',
+        string="Mail Trackings",
+    )
+    mail_tracking_needs_action = fields.Boolean(
+        help="The message tracking will be considered"
+             " to filter tracking issues",
+        default=False,
+    )
+
+    @api.model
+    def get_failed_states(self):
+        return {'error', 'rejected', 'spam', 'bounced', 'soft-bounced'}
 
     def _tracking_status_map_get(self):
         return {
@@ -95,6 +109,17 @@ class MailMessage(models.Model):
             })
         return res
 
+    @api.multi
+    def _get_failed_message(self):
+        res = {}
+        for message in self:
+            res.update({
+                message.id: message.mail_tracking_needs_action
+                and bool(message.mail_tracking_ids.filtered(
+                    lambda x: x.state in self.get_failed_states()))
+            })
+        return res
+
     @api.model
     def _message_read_dict_postprocess(self, messages, message_tree):
         res = super(MailMessage, self)._message_read_dict_postprocess(
@@ -103,11 +128,77 @@ class MailMessage(models.Model):
         mail_messages = self.browse(mail_message_ids)
         partner_trackings = mail_messages.tracking_status()
         email_cc = mail_messages._get_email_cc()
+        failed_message = mail_messages._get_failed_message()
         for message_dict in messages:
             mail_message_id = message_dict.get('id', False)
             if mail_message_id:
                 message_dict.update({
                     'partner_trackings': partner_trackings[mail_message_id],
                     'email_cc': email_cc[mail_message_id],
+                    'failed_message': failed_message[mail_message_id],
                 })
         return res
+
+    @api.model
+    def _prepare_dict_failed_message(self, message):
+        failed_trackings = message.mail_tracking_ids.filtered(
+            lambda x: x.state in self.get_failed_states())
+        failed_partners = failed_trackings.mapped('partner_id')
+        failed_recipients = failed_partners.name_get()
+        return {
+            'id': message.id,
+            'date': message.date,
+            'author_id': message.author_id.name_get()[0],
+            'body': message.body,
+            'failed_recipients': failed_recipients,
+        }
+
+    @api.multi
+    def get_failed_messages(self):
+        return [self._prepare_dict_failed_message(msg) for msg in self]
+
+    @api.multi
+    def toggle_tracking_status(self):
+        """Toggle message tracking action needed to ignore them in the tracking
+           issues filter"""
+        self.mail_tracking_needs_action = not self.mail_tracking_needs_action
+        return self.mail_tracking_needs_action
+
+    def _get_failed_message_domain(self):
+        return [
+            ('mail_tracking_ids.state', 'in', list(self.get_failed_states())),
+            ('mail_tracking_needs_action', '=', True)
+        ]
+
+    @api.model
+    def get_failed_count(self):
+        """ Gets the number of failed messages """
+        return self.search_count(self._get_failed_message_domain())
+
+    @api.model
+    def message_fetch(self, domain, limit=20):
+        # HACK: Because can't modify the domain in discuss JS to search the
+        # failed messages we force the change here to clean it of
+        # not valid criterias
+        if self.env.context.get('filter_failed_message'):
+            domain = self._get_failed_message_domain()
+        return super().message_fetch(domain, limit=limit)
+
+    @api.multi
+    def _notify(self, force_send=False, send_after_commit=True,
+                user_signature=True):
+        self_sudo = self.sudo()
+        hide_followers = self_sudo._context.get('default_hide_followers',
+                                                False)
+        if hide_followers:
+            # HACK: Because Odoo uses subtype to found message followers
+            # whe modify it to False to avoid include them.
+            orig_subtype_id = self_sudo.subtype_id
+            self_sudo.subtype_id = False
+        res = super()._notify(force_send=force_send,
+                              send_after_commit=send_after_commit,
+                              user_signature=user_signature)
+        if hide_followers:
+            self_sudo.subtype_id = orig_subtype_id
+
+        return res

mail_tracking/models/mail_thread.py

@@ -1,14 +1,22 @@
 # Copyright 2019 Alexandre Díaz
 # License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl.html).
 
-from odoo import models, api, _
+from odoo import fields, models, api, _
 from email.utils import getaddresses
 from odoo.tools import email_split_and_format
+from lxml import etree
 
 
 class MailThread(models.AbstractModel):
     _inherit = "mail.thread"
 
+    failed_message_ids = fields.One2many(
+        'mail.message', 'res_id', string='Failed Messages',
+        domain=lambda self:
+            [('model', '=', self._name)]
+            + self.env['mail.message']._get_failed_message_domain(),
+        auto_join=True)
+
     @api.multi
     @api.returns('self', lambda value: value.id)
     def message_post(self, *args, **kwargs):
@@ -22,6 +30,8 @@ class MailThread(models.AbstractModel):
 
     @api.multi
     def message_get_suggested_recipients(self):
+        """Adds email Cc recipients as suggested recipients.
+           If the recipient have an res.partner uses it."""
         res = super().message_get_suggested_recipients()
         ResPartnerObj = self.env['res.partner']
         email_cc_formated_list = []
@@ -42,3 +52,52 @@ class MailThread(models.AbstractModel):
                 record._message_add_suggested_recipient(
                     res, partner=partner, reason=_('Cc'))
         return res
+
+    @api.model
+    def fields_view_get(self, view_id=None, view_type='form', toolbar=False,
+                        submenu=False):
+        """Add filters for failed messages.
+
+        These filters will show up on any form or search views of any
+        model inheriting from ``mail.thread``.
+        """
+        res = super().fields_view_get(
+            view_id=view_id, view_type=view_type, toolbar=toolbar,
+            submenu=submenu)
+        if view_type != 'search' and view_type != 'form':
+            return res
+        doc = etree.XML(res['arch'])
+        if view_type == 'search':
+            # Modify view to add new filter element
+            nodes = doc.xpath("//search")
+            if nodes:
+                # Create filter element
+                new_filter = etree.Element(
+                    'filter', {
+                        'string': _('Failed sent messages'),
+                        'name': "failed_message_ids",
+                        'domain': str([
+                            ['failed_message_ids.mail_tracking_ids.state',
+                             'in',
+                             list(
+                                 self.env['mail.message'].get_failed_states()
+                             )],
+                            ['failed_message_ids.mail_tracking_needs_action',
+                             '=', True]
+                        ])
+                    })
+                nodes[0].append(etree.Element('separator'))
+                nodes[0].append(new_filter)
+        elif view_type == 'form':
+            # Modify view to add new field element
+            nodes = doc.xpath(
+                "//field[@name='message_ids' and @widget='mail_thread']")
+            if nodes:
+                # Create field
+                field_failed_messages = etree.Element('field', {
+                    'name': 'failed_message_ids',
+                    'widget': 'mail_failed_message',
+                })
+                nodes[0].addprevious(field_failed_messages)
+        res['arch'] = etree.tostring(doc, encoding='unicode')
+        return res

mail_tracking/models/mail_tracking_email.py

@@ -92,13 +92,21 @@ class MailTrackingEmail(models.Model):
         string="Tracking events", comodel_name='mail.tracking.event',
         inverse_name='tracking_email_id', readonly=True)
 
+    @api.multi
+    def write(self, vals):
+        if vals.get('state') in self.env['mail.message'].get_failed_states():
+            self.mapped('mail_message_id').write({
+                'mail_tracking_needs_action': True,
+            })
+        super().write(vals)
+
     @api.model
     def email_is_bounced(self, email):
         if not email:
             return False
         res = self._email_last_tracking_state(email)
-        return res and res[0].get('state', '') in ['rejected', 'error',
+        return res and res[0].get('state', '') in {'rejected', 'error',
-                                                   'spam', 'bounced']
+                                                   'spam', 'bounced'}
 
     @api.model
     def _email_last_tracking_state(self, email):

mail_tracking/readme/ROADMAP.rst

@@ -0,0 +1,5 @@
+* Handle message updates on discuss 'channel_failed' instead of showing the
+  'outdated' message.
+* Adapt chat_manager changes in v12
+* Adapt discuss changes in v12
+* Add pivot for tracking events and mail trackings

mail_tracking/readme/USAGE.rst

@@ -4,25 +4,25 @@ status icon will appear just right to name of notified partner.
 
 These are all available status icons:
 
-.. |sent| image:: mail_tracking/static/src/img/sent.png
+.. |sent| image:: ../static/src/img/sent.png
    :width: 10px
 
-.. |delivered| image:: mail_tracking/static/src/img/delivered.png
+.. |delivered| image:: ../static/src/img/delivered.png
    :width: 15px
 
-.. |opened| image:: mail_tracking/static/src/img/opened.png
+.. |opened| image:: ../static/src/img/opened.png
    :width: 15px
 
-.. |error| image:: mail_tracking/static/src/img/error.png
+.. |error| image:: ../static/src/img/error.png
    :width: 10px
 
-.. |waiting| image:: mail_tracking/static/src/img/waiting.png
+.. |waiting| image:: ../static/src/img/waiting.png
    :width: 10px
 
-.. |unknown| image:: mail_tracking/static/src/img/unknown.png
+.. |unknown| image:: ../static/src/img/unknown.png
    :width: 10px
 
-.. |cc| image:: static/src/img/cc.png
+.. |cc| image:: ../static/src/img/cc.png
    :width: 10px
 
 |unknown|  **Unknown**: No email tracking info available. Maybe this notified partner has 'Receive Inbox Notifications by Email' == 'Never'
@@ -44,3 +44,15 @@ If you want to see all tracking emails and events you can go to
 
 * Settings > Technical > Email > Tracking emails
 * Settings > Technical > Email > Tracking events
+
+When the message generates and 'error' status, it will apear on discuss 'Failed'
+channel. Any view that uses 'mail_thread' widget can show the failed messages
+too.
+
+* Discuss
+
+  .. image:: ../static/img/failed_message_discuss.png
+
+* Chatter
+
+  .. image:: ../static/img/failed_message_widget.png

mail_tracking/static/description/index.html

@@ -376,6 +376,7 @@ right to his name.</p>
 <ul class="simple">
 <li><a class="reference internal" href="#installation" id="id1">Installation</a></li>
 <li><a class="reference internal" href="#usage" id="id2">Usage</a></li>
+<<<<<<< HEAD
 <li><a class="reference internal" href="#bug-tracker" id="id3">Bug Tracker</a></li>
 <li><a class="reference internal" href="#credits" id="id4">Credits</a><ul>
 <li><a class="reference internal" href="#authors" id="id5">Authors</a></li>
@@ -385,6 +386,14 @@ right to his name.</p>
 </ul>
 </li>
 <li><a class="reference internal" href="#maintainers" id="id9">Maintainers</a></li>
+=======
+<li><a class="reference internal" href="#known-issues-roadmap" id="id3">Known issues / Roadmap</a></li>
+<li><a class="reference internal" href="#bug-tracker" id="id4">Bug Tracker</a></li>
+<li><a class="reference internal" href="#credits" id="id5">Credits</a><ul>
+<li><a class="reference internal" href="#authors" id="id6">Authors</a></li>
+<li><a class="reference internal" href="#contributors" id="id7">Contributors</a></li>
+<li><a class="reference internal" href="#maintainers" id="id8">Maintainers</a></li>
+>>>>>>> 75b9662... [IMP] mail_tracking: Failed Messages (Discuss & View)
 </ul>
 </li>
 </ul>
@@ -403,6 +412,7 @@ For example, <tt class="docutils literal"><span class="pre">--load=web,mail_trac
 form, then an email tracking is created for each email notification. Then a
 status icon will appear just right to name of notified partner.</p>
 <p>These are all available status icons:</p>
+<<<<<<< HEAD
 <p><img alt="unknown" src="mail_tracking/static/src/img/unknown.png" style="width: 10px;" />  <strong>Unknown</strong>: No email tracking info available. Maybe this notified partner has ‘Receive Inbox Notifications by Email’ == ‘Never’</p>
 <p><img alt="waiting" src="mail_tracking/static/src/img/waiting.png" style="width: 10px;" />    <strong>Waiting</strong>: Waiting to be sent</p>
 <p><img alt="error" src="mail_tracking/static/src/img/error.png" style="width: 10px;" />    <strong>Error</strong>: Error while sending</p>
@@ -414,10 +424,39 @@ status icon will appear just right to name of notified partner.</p>
 <ul class="simple">
 <li>Settings &gt; Technical &gt; Email &gt; Tracking emails</li>
 <li>Settings &gt; Technical &gt; Email &gt; Tracking events</li>
+=======
+<p><img alt="unknown" src="https://raw.githubusercontent.com/OCA/social/11.0/mail_tracking/static/src/img/unknown.png" style="width: 10px;" />  <strong>Unknown</strong>: No email tracking info available. Maybe this notified partner has ‘Receive Inbox Notifications by Email’ == ‘Never’</p>
+<p><img alt="waiting" src="https://raw.githubusercontent.com/OCA/social/11.0/mail_tracking/static/src/img/waiting.png" style="width: 10px;" />    <strong>Waiting</strong>: Waiting to be sent</p>
+<p><img alt="error" src="https://raw.githubusercontent.com/OCA/social/11.0/mail_tracking/static/src/img/error.png" style="width: 10px;" />    <strong>Error</strong>: Error while sending</p>
+<p><img alt="sent" src="https://raw.githubusercontent.com/OCA/social/11.0/mail_tracking/static/src/img/sent.png" style="width: 10px;" />    <strong>Sent</strong>: Sent to SMTP server configured</p>
+<p><img alt="delivered" src="https://raw.githubusercontent.com/OCA/social/11.0/mail_tracking/static/src/img/delivered.png" style="width: 15px;" />    <strong>Delivered</strong>: Delivered to final MX server</p>
+<p><img alt="opened" src="https://raw.githubusercontent.com/OCA/social/11.0/mail_tracking/static/src/img/opened.png" style="width: 15px;" />  <strong>Opened</strong>: Opened by partner</p>
+<p><img alt="cc" src="https://raw.githubusercontent.com/OCA/social/11.0/mail_tracking/static/src/img/cc.png" style="width: 10px;" />  <strong>Cc</strong>: It’s a Carbon-Copy recipient. Can’t know the status so is ‘Unknown’</p>
+<p>When the message generates and ‘error’ status, it will apear on discuss ‘Failed’
+channel. Any view that uses ‘mail_thread’ widget can show the failed messages
+too.</p>
+<ul>
+<li><p class="first">Discuss</p>
+<img alt="https://raw.githubusercontent.com/OCA/social/11.0/mail_tracking/static/img/failed_message_discuss.png" src="https://raw.githubusercontent.com/OCA/social/11.0/mail_tracking/static/img/failed_message_discuss.png" />
+</li>
+<li><p class="first">Chatter</p>
+<img alt="https://raw.githubusercontent.com/OCA/social/11.0/mail_tracking/static/img/failed_message_widget.png" src="https://raw.githubusercontent.com/OCA/social/11.0/mail_tracking/static/img/failed_message_widget.png" />
+</li>
+</ul>
+</div>
+<div class="section" id="known-issues-roadmap">
+<h1><a class="toc-backref" href="#id3">Known issues / Roadmap</a></h1>
+<ul class="simple">
+<li>Handle message updates on discuss ‘channel_failed’ instead of showing the
+‘outdated’ message.</li>
+<li>Adapt chat_manager changes in v12</li>
+<li>Adapt discuss changes in v12</li>
+<li>Add pivot for tracking events and mail trackings</li>
+>>>>>>> 75b9662... [IMP] mail_tracking: Failed Messages (Discuss & View)
 </ul>
 </div>
 <div class="section" id="bug-tracker">
-<h1><a class="toc-backref" href="#id3">Bug Tracker</a></h1>
+<h1><a class="toc-backref" href="#id4">Bug Tracker</a></h1>
 <p>Bugs are tracked on <a class="reference external" href="https://github.com/OCA/social/issues">GitHub Issues</a>.
 In case of trouble, please check there if your issue has already been reported.
 If you spotted it first, help us smashing it by providing a detailed and welcomed
@@ -425,15 +464,15 @@ If you spotted it first, help us smashing it by providing a detailed and welcome
 <p>Do not contact contributors directly about support or help with technical issues.</p>
 </div>
 <div class="section" id="credits">
-<h1><a class="toc-backref" href="#id4">Credits</a></h1>
+<h1><a class="toc-backref" href="#id5">Credits</a></h1>
 <div class="section" id="authors">
-<h2><a class="toc-backref" href="#id5">Authors</a></h2>
+<h2><a class="toc-backref" href="#id6">Authors</a></h2>
 <ul class="simple">
 <li>Tecnativa</li>
 </ul>
 </div>
 <div class="section" id="contributors">
-<h2><a class="toc-backref" href="#id6">Contributors</a></h2>
+<h2><a class="toc-backref" href="#id7">Contributors</a></h2>
 <ul class="simple">
 <li><a class="reference external" href="https://www.tecnativa.com">Tecnativa</a>:<ul>
 <li>Pedro M. Baeza</li>
@@ -457,7 +496,11 @@ If you spotted it first, help us smashing it by providing a detailed and welcome
 </div>
 </div>
 <div class="section" id="maintainers">
+<<<<<<< HEAD
 <h2><a class="toc-backref" href="#id9">Maintainers</a></h2>
+=======
+<h2><a class="toc-backref" href="#id8">Maintainers</a></h2>
+>>>>>>> 75b9662... [IMP] mail_tracking: Failed Messages (Discuss & View)
 <p>This module is maintained by the OCA.</p>
 <a class="reference external image-reference" href="https://odoo-community.org"><img alt="Odoo Community Association" src="https://odoo-community.org/logo.png" /></a>
 <p>OCA, or the Odoo Community Association, is a nonprofit organization whose

mail_tracking/static/src/css/failed_message.less

@@ -0,0 +1,108 @@
+/* Copyright 2019 Alexandre Díaz
+   License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl.html). */
+.o_mail_failed_message {
+    &.o_field_widget {
+        display: block;
+    }
+
+    .o_thread_date_separator
+    {
+        margin-top: 1.5rem;
+        margin-bottom: 3rem;
+        @media (max-width: @screen-xs-max) {
+            margin-top: 0;
+            margin-bottom: 1.5rem;
+        }
+        border-bottom: 1px solid @gray-lighter-darker;
+        border-bottom-style: solid;
+        text-align: center;
+
+        &.o_border_dashed {
+            border-bottom-style: dashed;
+
+            &[data-toggle="collapse"] {
+                cursor: pointer;
+
+                .o_chatter_failed_message_summary {
+                    display: none;
+                }
+
+                &.collapsed {
+                    margin-bottom: 0;
+                    .o-transition(margin, 0.8s);
+
+                    .o_chatter_failed_message_summary {
+                        display: inline-block;
+
+                        span {
+                            padding: 0 0.5rem;
+                            border-radius: 100%;
+                            font-size: 1.1rem;
+                        }
+                    }
+
+                    i.fa-caret-down:before {
+                        content: '\f0da';
+                    }
+                }
+            }
+        }
+
+        .o_thread_date {
+            position: relative;
+            top: 1rem;
+            margin: 0 auto;
+            padding: 0 1rem;
+            font-weight: bold;
+            background: white;
+        }
+    }
+
+    .o_thread_message {
+        display: -ms-flexbox;
+        display: -moz-box;
+        display: -webkit-box;
+        display: -webkit-flex;
+        display: flex;
+        padding: 0.4rem @odoo-horizontal-padding;
+        margin-bottom: 0px;
+
+        .o_thread_message_sidebar {
+            .o-flex(0, 0, @mail-thread-avatar-size);
+            margin-right: 1rem;
+            margin-top: 0.2rem;
+            text-align: center;
+            font-size: smaller;
+
+            .o_avatar_stack {
+                position: relative;
+                text-align: left;
+                margin-bottom: 0.8rem;
+
+                img {
+                    .square(31px);
+                }
+
+                .o_avatar_icon {
+                    .o-position-absolute(@right: -5px, @bottom: -5px);
+                    .square(25px);
+                    padding: 0.6rem 0.5rem;
+                    text-align: center;
+                    line-height: 1.2;
+                    color: white;
+                    border-radius: 100%;
+                    border: 2px solid white;
+                }
+            }
+        }
+
+        .o_thread_message_core .o_mail_info {
+            .text-muted();
+        }
+    }
+}
+
+.o_mail_chat .o_mail_chat_sidebar .o_mail_failed_message_refresh {
+    margin-right: 0.5em;
+    margin-top: 0.2em;
+}

mail_tracking/static/src/css/mail_tracking.css

@@ -1,21 +0,0 @@
-/* Copyright 2016 Antonio Espinosa - <antonio.espinosa@tecnativa.com>
-     License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl.html). */
-
-.mail_tracking span {
-    color: #909090;
-}
-.mail_tracking_pointer {
-    cursor: pointer;
-}
-
-.mail_tracking span.mail_tracking_opened {
-    color: #a34a8b;
-}
-
-.o_mail_thread .o_thread_message .o_thread_message_core .o_mail_info {
-    margin: 0;
-}
-
-.o_mail_thread .o_thread_message .o_thread_message_core .o_mail_tracking {
-    margin: 0 0 2px 0;
-}

mail_tracking/static/src/css/mail_tracking.less

@@ -0,0 +1,25 @@
+/* Copyright 2016 Antonio Espinosa - <antonio.espinosa@tecnativa.com>
+   Copyright 2019 Alexandre Díaz
+   License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl.html). */
+
+.mail_tracking {
+    span {
+        color: @odoo-color-0;
+
+        &.mail_tracking_opened {
+            color: @odoo-color-5;
+        }
+    }
+}
+.mail_tracking_pointer {
+    cursor: pointer;
+}
+
+.o_mail_thread .o_thread_message .o_thread_message_core {
+    .o_mail_info {
+        margin: 0;
+    }
+    .o_mail_tracking {
+        margin: 0 0 0.2rem 0;
+    }
+}

mail_tracking/static/src/js/failed_message.js

@@ -0,0 +1,365 @@
+/* Copyright 2019 Alexandre Díaz
+   License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl.html). */
+odoo.define('mail_tracking.FailedMessage', function (require) {
+    "use strict";
+
+    var ChatAction = require('mail.chat_client_action');
+    var AbstractField = require('web.AbstractField');
+    var BasicModel = require('web.BasicModel');
+    var BasicView = require('web.BasicView');
+    var Chatter = require('mail.Chatter');
+    var utils = require('mail.utils');
+    var chat_manager = require('mail.chat_manager');
+    var core = require('web.core');
+    var field_registry = require('web.field_registry');
+    var time = require('web.time');
+    var session = require('web.session');
+    var config = require('web.config');
+
+    var QWeb = core.qweb;
+    var _t = core._t;
+
+    /* DISCUSS */
+    var failed_counter = 0;
+    var is_channel_failed_outdated = false;
+    ChatAction.include({
+        init: function () {
+            this._super.apply(this, arguments);
+            // HACK: Custom event to update messsages
+            core.bus.on('force_update_message', this, function (data) {
+                is_channel_failed_outdated = true;
+                this._onMessageUpdated(data);
+                this.throttledUpdateChannels();
+            });
+        },
+
+        _renderSidebar: function (options) {
+            options.failed_counter = chat_manager.get_failed_counter();
+            return this._super.apply(this, arguments);
+        },
+        _onMessageUpdated: function (message, type) {
+            var self = this;
+            var current_channel_id = this.channel.id;
+            // HACK: break inheritance because can't override properly
+            if (current_channel_id === "channel_failed" &&
+                !message.is_failed) {
+                chat_manager.get_messages({
+                    channel_id: this.channel.id,
+                    domain: this.domain,
+                }).then(function (messages) {
+                    var options = self._getThreadRenderingOptions(messages);
+                    self.thread.remove_message_and_render(
+                        message.id, messages, options).then(function () {
+                        self._updateButtonStatus(messages.length === 0, type);
+                    });
+                });
+            } else {
+                this._super.apply(this, arguments);
+            }
+        },
+        _updateChannels: function () {
+            var self = this;
+            // HACK: break inheritance because can't override properly
+            if (this.channel.id === "channel_failed") {
+                var $sidebar = this._renderSidebar({
+                    active_channel_id:
+                        this.channel ? this.channel.id: undefined,
+                    channels: chat_manager.get_channels(),
+                    needaction_counter: chat_manager.get_needaction_counter(),
+                    starred_counter: chat_manager.get_starred_counter(),
+                    failed_counter: chat_manager.get_failed_counter(),
+                });
+                this.$(".o_mail_chat_sidebar").html($sidebar.contents());
+                _.each(['dm', 'public', 'private'], function (type) {
+                    var $input = self.$(
+                        '.o_mail_add_channel[data-type=' + type + '] input');
+                    self._prepareAddChannelInput($input, type);
+                });
+            } else {
+                this._super.apply(this, arguments);
+            }
+
+            // FIXME: Because can't refresh "channel_failed" we add a flag
+            // to indicate that the data is outdated
+            var refresh_elm = this.$(
+                ".o_mail_chat_sidebar .o_mail_failed_message_refresh");
+            refresh_elm.click(function (event) {
+                event.preventDefault();
+                event.stopPropagation();
+                location.reload();
+            });
+            if (is_channel_failed_outdated) {
+                refresh_elm.removeClass('hidden');
+            }
+        },
+    });
+
+    chat_manager.get_failed_counter = function () {
+        return failed_counter;
+    };
+
+    chat_manager._onMailClientAction_failed_message_super =
+        chat_manager._onMailClientAction;
+    chat_manager._onMailClientAction = function (result) {
+        failed_counter = result.failed_counter;
+        return this._onMailClientAction_failed_message_super(result);
+    };
+
+    function add_channel_to_message (message, channel_id) {
+        message.channel_ids.push(channel_id);
+        message.channel_ids = _.uniq(message.channel_ids);
+    }
+
+    chat_manager._make_message_failed_message_super = chat_manager.make_message;
+    chat_manager.make_message = function (data) {
+        var msg = this._make_message_failed_message_super(data);
+        function property_descr (channel) {
+            return {
+                enumerable: true,
+                get: function () {
+                    return _.contains(msg.channel_ids, channel);
+                },
+                set: function (bool) {
+                    if (bool) {
+                        add_channel_to_message(msg, channel);
+                    } else {
+                        msg.channel_ids = _.without(msg.channel_ids, channel);
+                    }
+                },
+            };
+        }
+
+        Object.defineProperties(msg, {
+            is_failed: property_descr("channel_failed"),
+        });
+        msg.is_failed = data.failed_message;
+        return msg;
+    };
+
+    chat_manager._fetchFromChannel_failed_message_super =
+        chat_manager._fetchFromChannel;
+    chat_manager._fetchFromChannel = function (channel, options) {
+        if (channel.id !== "channel_failed") {
+            return this._fetchFromChannel_failed_message_super(
+                channel, options);
+        }
+
+        // HACK: Can't override '_fetchFromChannel' properly to modify the
+        // domain, uses context instead and does it in python.
+        session.user_context.filter_failed_message = true;
+        var res = this._fetchFromChannel_failed_message_super(
+            channel, options);
+        res.then(function () {
+            delete session.user_context.filter_failed_message;
+        });
+        return res;
+    };
+
+    // HACK: Get failed_counter. Because 'chat_manager' call 'start' need call
+    // to '/mail/client_action' again with overrided '_onMailClientAction'
+    session.is_bound.then(function () {
+        var context = _.extend({isMobile: config.device.isMobile},
+            session.user_context);
+        return session.rpc('/mail/client_action', {context: context});
+    }).then(chat_manager._onMailClientAction.bind(chat_manager));
+
+
+    /* FAILED MESSAGES CHATTER WIDGET */
+    // TODO: Use timeFromNow() in v12
+    function time_from_now (date) {
+        if (moment().diff(date, 'seconds') < 45) {
+            return _t("now");
+        }
+        return date.fromNow();
+    }
+
+    function _readMessages (self, ids) {
+        if (!ids.length) {
+            return $.when([]);
+        }
+        var context = self.record && self.record.getContext();
+        return self._rpc({
+            model: 'mail.message',
+            method: 'get_failed_messages',
+            args: [ids],
+            context: context || self.getSession().user_context,
+        }).then(function (messages) {
+            // Convert date to moment
+            _.each(messages, function (msg) {
+                msg.date = moment(time.auto_str_to_date(msg.date));
+                msg.hour = time_from_now(msg.date);
+            });
+            return _.sortBy(messages, 'date');
+        });
+    }
+
+    BasicModel.include({
+        _fetchSpecialFailedMessages: function (record, fieldName) {
+            var localID = record._changes && fieldName in record._changes
+                ? record._changes[fieldName] : record.data[fieldName];
+            return _readMessages(this, this.localData[localID].res_ids);
+        },
+    });
+
+    var AbstractFailedMessagesField = AbstractField.extend({
+        _markFailedMessageReviewed: function (id) {
+            return this._rpc({
+                model: 'mail.message',
+                method: 'toggle_tracking_status',
+                args: [[id]],
+                context: this.record.getContext(),
+            }).then(function (status) {
+                var fake_message = {
+                    'id': id,
+                    'is_failed': status,
+                };
+                chat_manager.bus.trigger('update_message', fake_message);
+                core.bus.trigger('force_update_message', fake_message);
+            });
+        },
+    });
+
+    var FailedMessage = AbstractFailedMessagesField.extend({
+        className: 'o_mail_failed_message',
+        events: {
+            'click .o_failed_message_retry': '_onRetryFailedMessage',
+            'click .o_failed_message_reviewed': '_onMarkFailedMessageReviewed',
+        },
+        specialData: '_fetchSpecialFailedMessages',
+
+        init: function () {
+            this._super.apply(this, arguments);
+            this.failed_messages = this.record.specialData[this.name];
+        },
+        _render: function () {
+            if (this.failed_messages.length) {
+                this.$el.html(QWeb.render(
+                    'mail_tracking.failed_message_items', {
+                        failed_messages: this.failed_messages,
+                        nbFailedMessages: this.failed_messages.length,
+                        date_format: time.getLangDateFormat(),
+                        datetime_format: time.getLangDatetimeFormat(),
+                    }));
+            } else {
+                this.$el.empty();
+            }
+        },
+        _reset: function (record) {
+            this._super.apply(this, arguments);
+            this.failed_messages = this.record.specialData[this.name];
+            this.res_id = record.res_id;
+        },
+
+        _reload: function (fieldsToReload) {
+            this.trigger_up('reload_mail_fields', fieldsToReload);
+        },
+
+        _openComposer: function (context) {
+            var self = this;
+            this.do_action({
+                type: 'ir.actions.act_window',
+                res_model: 'mail.compose.message',
+                view_mode: 'form',
+                view_type: 'form',
+                views: [[false, 'form']],
+                target: 'new',
+                context: context,
+            }, {
+                on_close: function () {
+                    self._reload({failed_message: true});
+                    self.trigger('need_refresh');
+                    chat_manager.get_messages({
+                        model: self.model,
+                        res_id: self.res_id,
+                    });
+                },
+            }).then(this.trigger.bind(this, 'close_composer'));
+        },
+
+        // Handlers
+        _onRetryFailedMessage: function (event) {
+            event.preventDefault();
+            var message_id = $(event.currentTarget).data('message-id');
+            var failed_msg = _.findWhere(this.failed_messages,
+                {'id': message_id});
+            var failed_partner_ids = _.map(failed_msg.failed_recipients,
+                function (item) {
+                    return item[0];
+                });
+            this._openComposer({
+                default_body: utils.get_text2html(failed_msg.body),
+                default_partner_ids: failed_partner_ids,
+                default_is_log: false,
+                default_model: this.model,
+                default_res_id: this.res_id,
+                default_composition_mode: 'comment',
+                // Omit followers
+                default_hide_followers: true,
+                mail_post_autofollow: true,
+                message_id: message_id,
+            });
+
+        },
+
+        _onMarkFailedMessageReviewed: function (event) {
+            event.preventDefault();
+            var message_id = $(event.currentTarget).data('message-id');
+            this._markFailedMessageReviewed(message_id).then(
+                this._reload.bind(this, {failed_message: true}));
+        },
+    });
+
+    field_registry.add('mail_failed_message', FailedMessage);
+
+    var mailWidgets = ['mail_failed_message'];
+    BasicView.include({
+        init: function (viewInfo) {
+            this._super.apply(this, arguments);
+            // Adds mail_failed_message as valid mail widget
+            var fieldsInfo = viewInfo.fieldsInfo[this.viewType];
+            for (var fieldName in fieldsInfo) {
+                var fieldInfo = fieldsInfo[fieldName];
+                if (_.contains(mailWidgets, fieldInfo.widget)) {
+                    this.mailFields[fieldInfo.widget] = fieldName;
+                    fieldInfo.__no_fetch = true;
+                }
+            }
+            Object.assign(this.rendererParams.mailFields, this.mailFields);
+        },
+    });
+    Chatter.include({
+        init: function (parent, record, mailFields, options) {
+            this._super.apply(this, arguments);
+            // Initialize mail_failed_message widget
+            if (mailFields.mail_failed_message) {
+                this.fields.failed_message = new FailedMessage(
+                    this, mailFields.mail_failed_message, record, options);
+            }
+        },
+
+        _render: function () {
+            var self = this;
+            return this._super.apply(this, arguments).then(function () {
+                if (self.fields.failed_message) {
+                    self.fields.failed_message.$el.insertBefore(
+                        self.$el.find('.o_mail_thread'));
+                }
+            });
+        },
+
+        _onReloadMailFields: function (event) {
+            this._super.apply(this, arguments);
+            var fieldNames = [];
+            if (this.fields.failed_message && event.data.failed_message) {
+                fieldNames.push(this.fields.failed_message.name);
+            }
+            this.trigger_up('reload', {
+                fieldNames: fieldNames,
+                keepChanges: true,
+            });
+        },
+    });
+
+    return FailedMessage;
+
+});

mail_tracking/static/src/js/mail_tracking.js

@@ -38,6 +38,7 @@ odoo.define('mail_tracking.partner_tracking', function(require){
             this._super.apply(this, arguments);
             this._partnerTrackings = data.partner_trackings || [];
             this._emailCc = data.email_cc || [];
+            this._trackNeedsAction = data.track_needs_action || false;
         },
 
         /**
@@ -100,6 +101,14 @@ odoo.define('mail_tracking.partner_tracking', function(require){
                 return item[0] === email;
             });
         },
+
+        toggleTrackingStatus: function () {
+            return this._rpc({
+                    model: 'mail.message',
+                    method: 'toggle_tracking_status',
+                    args: [[this.id]],
+                });
+        },
     });
 
     ThreadWidget.include({
@@ -107,6 +116,20 @@ odoo.define('mail_tracking.partner_tracking', function(require){
             'click .o_mail_action_tracking_partner': 'on_tracking_partner_click',
             'click .o_mail_action_tracking_status': 'on_tracking_status_click',
         }),
+        _preprocess_message: function () {
+            var msg = this._super.apply(this, arguments);
+            msg.partner_trackings = msg.partner_trackings || [];
+            msg.email_cc = msg.email_cc || [];
+            var needs_action = msg.track_needs_action;
+            var message_track = _.findWhere(messages_tracked_changes, {
+                id: msg.id,
+            });
+            if (message_track) {
+                needs_action = message_track.status;
+            }
+            msg.track_needs_action = needs_action;
+            return msg;
+        },
         on_tracking_partner_click: function (event) {
             var partner_id = this.$el.find(event.currentTarget).data('partner');
             var state = {
@@ -147,7 +170,7 @@ odoo.define('mail_tracking.partner_tracking', function(require){
             };
             this.do_action(action);
         },
-        init: function (parent, options) {
+        init: function () {
             this._super.apply(this, arguments);
             this.action_manager = this.findAncestor(function(ancestor){
                 return ancestor instanceof ActionManager;

mail_tracking/static/src/xml/client_action.xml

@@ -0,0 +1,31 @@
+<?xml version="1.0" encoding="UTF-8"?>
+<template>
+
+    <t t-name="mail.chat.SidebarFailed">
+        <span class="o_mail_failed_message_refresh hidden"><i class="fa fa-refresh"/> Outdated</span>
+        <span t-attf-class="o_mail_sidebar_failed badge #{(!counter ? 'hide' : '')}">
+            <t t-esc="counter"/>
+        </span>
+    </t>
+
+    <t t-extend="mail.chat.Sidebar">
+        <t t-jquery="div[class='o_mail_chat_sidebar']>hr[class='mb8']" t-operation="before">
+            <div t-attf-class="o_mail_chat_title_main o_mail_chat_channel_item #{(active_channel_id === 'channel_failed') ? 'o_active': ''}"
+                 data-channel-id="channel_failed">
+                <span class="o_channel_name"><i class="fa fa-exclamation mr8"/>Failed</span>
+                <t t-set="counter" t-value="failed_counter"/>
+                <t t-call="mail.chat.SidebarFailed"/>
+            </div>
+        </t>
+    </t>
+
+    <t t-extend="mail.EmptyChannel">
+        <t t-jquery="t:last-child" t-operation="after">
+            <t t-if="options.channel_id==='channel_failed'">
+                <div class="o_thread_title">Congratulations, doesn't have failed messages</div>
+                <div>Failed messages appear here.</div>
+            </t>
+        </t>
+    </t>
+
+</template>

mail_tracking/static/src/xml/failed_message.xml

@@ -0,0 +1,63 @@
+<?xml version="1.0" encoding="UTF-8"?>
+<templates xml:space="preserve">
+    <t t-name="mail_tracking.failed_message">
+        <div class="o_thread_message" style="margin-bottom: 10px">
+            <div class="o_thread_message_sidebar">
+                <div class="o_avatar_stack">
+                    <img t-attf-src="/web/image#{message.author_id[0] >= 0 ? ('/res.partner/' + message.author_id[0] + '/image_small') : ''}" class="o_thread_message_avatar img-circle mb8" t-att-title="message.author_id[1]"/>
+                    <i class="o_avatar_icon fa fa-exclamation bg-danger-full" title="Failed"></i>
+                </div>
+            </div>
+            <div class="o_thread_message_core">
+                <div class="o_mail_info">
+                    <strong class="o_thread_author">
+                        <t t-esc="message.author_id[1]"/>
+                    </strong>
+                    - <small class="o_mail_timestamp" t-att-title="message.date.format(date_format)"><t t-esc="message.hour"/></small><br/>
+                    <strong class="text-danger">Failed Recipients:</strong>
+                    <t t-set="first_recipient" t-value="true"/>
+                    <t t-foreach="message.failed_recipients" t-as="recipient">
+                        <t t-if="!first_recipient">
+                            -
+                        </t>
+                        <a class="o_mail_action_tracking_partner"
+                           t-att-data-partner="recipient[0]"
+                           t-attf-href="#model=res.partner&amp;id=#{recipient[0]}">
+                            <t t-esc="recipient[1]"/>
+                        </a>
+                        <t t-set="first_recipient" t-value="false"/>
+                    </t>
+                </div>
+                <div class="o_thread_message_note small">
+                    <t t-raw="message.body"/>
+                </div>
+                <div class="o_thread_message_tools btn-group">
+                    <a href="#" class="btn btn-link btn-success text-muted btn-sm o_failed_message_reviewed o_activity_link mr8" t-att-data-message-id="message.id">
+                        <i class="fa fa-check"/> Mark Reviewed
+                    </a>
+                    <a href="#" class="btn btn-link btn-default text-muted btn-sm o_failed_message_retry" t-att-data-message-id="message.id">
+                        <i class="fa fa-retweet"/> Retry
+                    </a>
+                </div>
+            </div>
+        </div>
+    </t>
+
+    <t t-name="mail_tracking.failed_message_items">
+        <div class="o_thread_date_separator o_border_dashed collapsed" data-toggle="collapse" data-target="#o_chatter_failed_message">
+            <span class="o_thread_date btn">
+                <i class="fa fa-fw fa-caret-down"/>
+                Failed messages
+                <small class="o_chatter_failed_message_summary ml8">
+                    <span class="label img-circle label-danger"><t t-esc="nbFailedMessages"/></span>
+                </small>
+            </span>
+        </div>
+        <div id="o_chatter_failed_message" class="collapse">
+            <t t-foreach="failed_messages" t-as="message">
+                <t t-call="mail_tracking.failed_message" />
+            </t>
+        </div>
+    </t>
+
+</templates>

mail_tracking/tests/test_mail_tracking.py

@@ -8,6 +8,7 @@ import base64
 from odoo import http
 from odoo.tests.common import TransactionCase
 from ..controllers.main import MailTrackingController, BLANK
+from lxml import etree
 
 mock_send_email = ('odoo.addons.base.models.ir_mail_server.'
                    'IrMailServer.send_email')
@@ -159,6 +160,28 @@ class TestMailTracking(TransactionCase):
         recipients = self.recipient.message_get_suggested_recipients()
         self.assertEqual(len(recipients[self.recipient.id][0]), 3)
 
+    def test_failed_message(self):
+        # Create message
+        mail, tracking = self.mail_send(self.recipient.email)
+        self.assertFalse(tracking.mail_message_id.mail_tracking_needs_action)
+        # Force error state
+        tracking.state = 'error'
+        self.assertTrue(tracking.mail_message_id.mail_tracking_needs_action)
+        failed_count = self.env['mail.message'].get_failed_count()
+        self.assertTrue(failed_count > 0)
+        values = tracking.mail_message_id.get_failed_messages()
+        self.assertEqual(values[0]['id'], tracking.mail_message_id.id)
+        messages = self.env['mail.message'].message_fetch([])
+        messages_failed = self.env['mail.message'].with_context(
+            filter_failed_message=True).message_fetch([])
+        self.assertTrue(messages)
+        self.assertTrue(messages_failed)
+        self.assertTrue(len(messages) > len(messages_failed))
+        tracking.mail_message_id.toggle_tracking_status()
+        self.assertFalse(tracking.mail_message_id.mail_tracking_needs_action)
+        self.assertTrue(
+            self.env['mail.message'].get_failed_count() < failed_count)
+
     def mail_send(self, recipient):
         mail = self.env['mail.mail'].create({
             'subject': 'Test subject',
@@ -371,3 +394,21 @@ class TestMailTracking(TransactionCase):
         self.assertEqual(b'NONE', none.response[0])
         none = controller.mail_tracking_event(db, 'open')
         self.assertEqual(b'NONE', none.response[0])
+
+
+class TestMailTrackingViews(TransactionCase):
+    def test_fields_view_get(self):
+        result = self.env['res.partner'].fields_view_get(
+            view_id=self.env.ref('base.view_partner_form').id,
+            view_type='form')
+        doc = etree.XML(result['arch'])
+        nodes = doc.xpath(
+            "//field[@name='failed_message_ids'"
+            " and @widget='mail_failed_message']")
+        self.assertTrue(nodes)
+        result = self.env['res.partner'].fields_view_get(
+            view_id=self.env.ref('base.view_res_partner_filter').id,
+            view_type='search')
+        doc = etree.XML(result['arch'])
+        nodes = doc.xpath("//filter[@name='failed_message_ids']")
+        self.assertTrue(nodes)

mail_tracking/views/assets.xml

@@ -7,9 +7,13 @@
               inherit_id="web.assets_backend">
         <xpath expr="." position="inside">
             <link rel="stylesheet"
-                  href="/mail_tracking/static/src/css/mail_tracking.css"/>
+                  href="/mail_tracking/static/src/css/mail_tracking.less"/>
+            <link rel="stylesheet"
+                  href="/mail_tracking/static/src/css/failed_message.less"/>
             <script type="text/javascript"
                     src="/mail_tracking/static/src/js/mail_tracking.js"/>
+            <script type="text/javascript"
+                    src="/mail_tracking/static/src/js/failed_message.js"/>
         </xpath>
     </template>
 </odoo>

mail_tracking/views/mail_message_view.xml

@@ -0,0 +1,14 @@
+<?xml version="1.0" encoding="utf-8"?>
+<odoo>
+
+    <record model="ir.ui.view" id="view_message_form">
+        <field name="model">mail.message</field>
+        <field name="inherit_id" ref="mail.view_message_form"/>
+        <field name="arch" type="xml">
+            <field name="subtype_id" position="after">
+                <field name="mail_tracking_needs_action" />
+            </field>
+        </field>
+    </record>
+
+</odoo>

mail_tracking/wizard/mail_compose_message_view.xml

@@ -0,0 +1,19 @@
+<?xml version="1.0" encoding="utf-8"?>
+<odoo>
+    <data>
+
+        <record model="ir.ui.view" id="email_compose_message_wizard_form">
+            <field name="model">mail.compose.message</field>
+            <field name="inherit_id" ref="mail.email_compose_message_wizard_form"/>
+            <field name="arch" type="xml">
+                <field name="active_domain" position="after">
+                    <field name="hide_followers" invisible="1" />
+                </field>
+                <xpath expr="//div[@groups='base.group_user']/span[2]" position="attributes">
+                    <attribute name="attrs">{'invisible':['|', '|', ('model', '=', False), ('composition_mode', '=', 'mass_mail'), ('hide_followers', '=', True)]}</attribute>
+                </xpath>
+            </field>
+        </record>
+
+    </data>
+</odoo>