social/mail_tracking/models/mail_message.py
David 61463fc530 [IMP] mail_tracking: mail.thread filter for tracking errors
- Any model inheriting from mail.thread will have a filter available to
obtain records with errors in their messages trackings.
- The messages can be marked as done to avoid false positives when the
issues are solved.
2022-04-20 14:46:21 +05:30

205 lines
7.9 KiB
Python

# Copyright 2016 Antonio Espinosa - <antonio.espinosa@tecnativa.com>
# Copyright 2019 Alexandre Díaz
# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl.html).
from odoo import models, api, fields
from odoo.tools import email_split
class MailMessage(models.Model):
_inherit = "mail.message"
# Recipients
email_cc = fields.Char("Cc", help='Additional recipients that receive a '
'"Carbon Copy" of the e-mail')
mail_tracking_ids = fields.One2many(
comodel_name='mail.tracking.email',
inverse_name='mail_message_id',
string="Mail Trackings",
)
mail_tracking_needs_action = fields.Boolean(
help="The message tracking will be considered"
" to filter tracking issues",
default=False,
)
@api.model
def get_failed_states(self):
return {'error', 'rejected', 'spam', 'bounced', 'soft-bounced'}
def _tracking_status_map_get(self):
return {
'False': 'waiting',
'error': 'error',
'deferred': 'sent',
'sent': 'sent',
'delivered': 'delivered',
'opened': 'opened',
'rejected': 'error',
'spam': 'error',
'unsub': 'opened',
'bounced': 'error',
'soft-bounced': 'error',
}
def _partner_tracking_status_get(self, tracking_email):
tracking_status_map = self._tracking_status_map_get()
status = 'unknown'
if tracking_email:
tracking_email_status = str(tracking_email.state)
status = tracking_status_map.get(tracking_email_status, 'unknown')
return status
def tracking_status(self):
res = {}
for message in self:
partner_trackings = []
partners_already = self.env['res.partner']
partners = self.env['res.partner']
trackings = self.env['mail.tracking.email'].sudo().search([
('mail_message_id', '=', message.id),
])
# Search all trackings for this message
for tracking in trackings:
status = self._partner_tracking_status_get(tracking)
recipient = (
tracking.partner_id.name or tracking.recipient)
partner_trackings.append((
status, tracking.id, recipient, tracking.partner_id.id))
if tracking.partner_id:
partners_already |= tracking.partner_id
# Search all recipients for this message
if message.partner_ids:
partners |= message.partner_ids
if message.needaction_partner_ids:
partners |= message.needaction_partner_ids
# Remove recipients already included
partners -= partners_already
for partner in partners:
# If there is partners not included, then status is 'unknown'
partner_trackings.append((
'unknown', False, partner.name, partner.id, partner.email))
res[message.id] = partner_trackings
return res
@api.multi
def _get_email_cc(self):
"""This method gets all Cc mails and the associated partner if exist.
The result is a dictionary by 'message id' with a list of tuples
(str:email_cc, list:[partner id, partner display_name] or False)
"""
res = {}
ResPartnerObj = self.env['res.partner']
for message in self:
email_cc_list = email_split(message.email_cc)
email_cc_list_checked = []
if any(email_cc_list):
partners = ResPartnerObj.search([
('email', 'in', email_cc_list)
])
email_cc_list = set(email_cc_list)
for partner in partners:
email_cc_list.discard(partner.email)
email_cc_list_checked.append(
(partner.email, [partner.id, partner.display_name]))
for email in email_cc_list:
email_cc_list_checked.append((email, False))
res.update({
message.id: email_cc_list_checked
})
return res
@api.multi
def _get_failed_message(self):
res = {}
for message in self:
res.update({
message.id: message.mail_tracking_needs_action
and bool(message.mail_tracking_ids.filtered(
lambda x: x.state in self.get_failed_states()))
})
return res
@api.model
def _message_read_dict_postprocess(self, messages, message_tree):
res = super(MailMessage, self)._message_read_dict_postprocess(
messages, message_tree)
mail_message_ids = {m.get('id') for m in messages if m.get('id')}
mail_messages = self.browse(mail_message_ids)
partner_trackings = mail_messages.tracking_status()
email_cc = mail_messages._get_email_cc()
failed_message = mail_messages._get_failed_message()
for message_dict in messages:
mail_message_id = message_dict.get('id', False)
if mail_message_id:
message_dict.update({
'partner_trackings': partner_trackings[mail_message_id],
'email_cc': email_cc[mail_message_id],
'failed_message': failed_message[mail_message_id],
})
return res
@api.model
def _prepare_dict_failed_message(self, message):
failed_trackings = message.mail_tracking_ids.filtered(
lambda x: x.state in self.get_failed_states())
failed_partners = failed_trackings.mapped('partner_id')
failed_recipients = failed_partners.name_get()
return {
'id': message.id,
'date': message.date,
'author_id': message.author_id.name_get()[0],
'body': message.body,
'failed_recipients': failed_recipients,
}
@api.multi
def get_failed_messages(self):
return [self._prepare_dict_failed_message(msg) for msg in self]
@api.multi
def toggle_tracking_status(self):
"""Toggle message tracking action needed to ignore them in the tracking
issues filter"""
self.mail_tracking_needs_action = not self.mail_tracking_needs_action
return self.mail_tracking_needs_action
def _get_failed_message_domain(self):
return [
('mail_tracking_ids.state', 'in', list(self.get_failed_states())),
('mail_tracking_needs_action', '=', True)
]
@api.model
def get_failed_count(self):
""" Gets the number of failed messages """
return self.search_count(self._get_failed_message_domain())
@api.model
def message_fetch(self, domain, limit=20):
# HACK: Because can't modify the domain in discuss JS to search the
# failed messages we force the change here to clean it of
# not valid criterias
if self.env.context.get('filter_failed_message'):
domain = self._get_failed_message_domain()
return super().message_fetch(domain, limit=limit)
@api.multi
def _notify(self, force_send=False, send_after_commit=True,
user_signature=True):
self_sudo = self.sudo()
hide_followers = self_sudo._context.get('default_hide_followers',
False)
if hide_followers:
# HACK: Because Odoo uses subtype to found message followers
# whe modify it to False to avoid include them.
orig_subtype_id = self_sudo.subtype_id
self_sudo.subtype_id = False
res = super()._notify(force_send=force_send,
send_after_commit=send_after_commit,
user_signature=user_signature)
if hide_followers:
self_sudo.subtype_id = orig_subtype_id
return res