[FIX]: Fix issue for portal helpdesk issue access
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@ -18,6 +18,15 @@
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<field name="users" eval="[(4, ref('base.user_root'))]"/>
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</record>
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<record id="helpdesk_user_rule" model="ir.rule">
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<field name="name">See Own Issues</field>
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<field ref="model_helpdesk_ticket" name="model_id"/>
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<field name="domain_force">
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['|', ('user_id','=',user.id), ('partner_id', '=', user.partner_id.id)]
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</field>
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<field name="groups" eval="[(4, ref('base.group_portal'))]"/>
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</record>
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<record id="helpdesk_user_rule" model="ir.rule">
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<field name="name">See Own Issues</field>
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<field ref="model_helpdesk_ticket" name="model_id"/>
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@ -1,12 +1,16 @@
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id,name,model_id:id,group_id:id,perm_read,perm_write,perm_create,perm_unlink
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access_helpdesk_user,access_helpdesk_user,model_helpdesk_ticket,helpdesk_group_user,1,1,1,0
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access_helpdesk_portal,access_helpdesk_portal,model_helpdesk_ticket,base.group_portal,1,0,0,0
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access_helpdesk_manager,access_helpdesk_manager,model_helpdesk_ticket,helpdesk_group_manager,1,1,1,1
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access_helpdesk_team_user,access_helpdesk_team_user,model_helpdesk_team,helpdesk_group_user,1,0,0,0
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access_helpdesk_team_portal,access_helpdesk_team_portal,model_helpdesk_team,base.group_portal,1,0,0,0
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access_helpdesk_team_manager,access_helpdesk_team_manager,model_helpdesk_team,helpdesk_group_manager,1,1,1,1
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access_issue_type_user,access_issue_type_user,model_issue_type,helpdesk_group_user,1,0,0,0
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access_issue_type_any,access_issue_type_any,model_issue_type,,1,0,0,0
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access_issue_type_portal,access_issue_type_portal,model_issue_type,base.group_portal,1,0,0,0
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access_issue_type_manager,access_issue_type_manager,model_issue_type,helpdesk_group_manager,1,1,1,1
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access_tag_user,access_tag_user,model_helpdesk_tag,helpdesk_group_user,1,0,0,0
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access_tag_portal,access_tag_portal,model_helpdesk_tag,base.group_portal,1,0,0,0
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access_tag_manager,access_tag_manager,model_helpdesk_tag,helpdesk_group_manager,1,1,1,1
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access_helpdesk_report,access_helpdesk_report,model_helpdesk_report,helpdesk_group_manager,1,0,0,0
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access_ir_rule,access_ir_rule,base.model_ir_rule,helpdesk_group_manager,1,0,0,0
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