diff --git a/addons/helpdesk_basic/security/helpdesk_security_view.xml b/addons/helpdesk_basic/security/helpdesk_security_view.xml
index 97dee6fd..21065681 100644
--- a/addons/helpdesk_basic/security/helpdesk_security_view.xml
+++ b/addons/helpdesk_basic/security/helpdesk_security_view.xml
@@ -18,6 +18,15 @@
         <field name="users" eval="[(4, ref('base.user_root'))]"/>
     </record>
 
+    <record id="helpdesk_user_rule" model="ir.rule">
+        <field name="name">See Own Issues</field>
+        <field ref="model_helpdesk_ticket" name="model_id"/>
+        <field name="domain_force">
+            ['|', ('user_id','=',user.id), ('partner_id', '=', user.partner_id.id)]
+        </field>
+        <field name="groups" eval="[(4, ref('base.group_portal'))]"/>
+    </record>
+
     <record id="helpdesk_user_rule" model="ir.rule">
         <field name="name">See Own Issues</field>
         <field ref="model_helpdesk_ticket" name="model_id"/>
diff --git a/addons/helpdesk_basic/security/ir.model.access.csv b/addons/helpdesk_basic/security/ir.model.access.csv
index 029d7ae1..139f893f 100644
--- a/addons/helpdesk_basic/security/ir.model.access.csv
+++ b/addons/helpdesk_basic/security/ir.model.access.csv
@@ -1,12 +1,16 @@
 id,name,model_id:id,group_id:id,perm_read,perm_write,perm_create,perm_unlink
 access_helpdesk_user,access_helpdesk_user,model_helpdesk_ticket,helpdesk_group_user,1,1,1,0
+access_helpdesk_portal,access_helpdesk_portal,model_helpdesk_ticket,base.group_portal,1,0,0,0
 access_helpdesk_manager,access_helpdesk_manager,model_helpdesk_ticket,helpdesk_group_manager,1,1,1,1
 access_helpdesk_team_user,access_helpdesk_team_user,model_helpdesk_team,helpdesk_group_user,1,0,0,0
+access_helpdesk_team_portal,access_helpdesk_team_portal,model_helpdesk_team,base.group_portal,1,0,0,0
 access_helpdesk_team_manager,access_helpdesk_team_manager,model_helpdesk_team,helpdesk_group_manager,1,1,1,1
 access_issue_type_user,access_issue_type_user,model_issue_type,helpdesk_group_user,1,0,0,0
 access_issue_type_any,access_issue_type_any,model_issue_type,,1,0,0,0
+access_issue_type_portal,access_issue_type_portal,model_issue_type,base.group_portal,1,0,0,0
 access_issue_type_manager,access_issue_type_manager,model_issue_type,helpdesk_group_manager,1,1,1,1
 access_tag_user,access_tag_user,model_helpdesk_tag,helpdesk_group_user,1,0,0,0
+access_tag_portal,access_tag_portal,model_helpdesk_tag,base.group_portal,1,0,0,0
 access_tag_manager,access_tag_manager,model_helpdesk_tag,helpdesk_group_manager,1,1,1,1
 access_helpdesk_report,access_helpdesk_report,model_helpdesk_report,helpdesk_group_manager,1,0,0,0
 access_ir_rule,access_ir_rule,base.model_ir_rule,helpdesk_group_manager,1,0,0,0