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Customizable unsubscription process on mass mailing emails
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This addon extends the unsubscription form to let you:
- Choose which mailing lists are not cross-unsubscriptable when unsubscribing
from a different one.
- Know why and when a contact has been subscribed or unsubscribed from a
mass mailing.
- Provide proof on why you are sending mass mailings to a given contact, as
required by the GDPR in Europe.
- Handle discrete unsubscriptions from other recipients that are not a mailing
list. On standard module, unsubscriptions from these recipients directly
include that mail on the general blacklist.
**Table of contents**
.. contents::
:local:
Configuration
=============
You can customize what reasons will be displayed to your unsubscriptors when
they are going to unsubscribe. To do it:
#. Go to *Email Marketing > Configuration > Unsubscription Reasons*.
#. Create / edit / remove / sort as usual.
#. If *Details required* is enabled, they will have to fill a text area to
continue.
For having discrete unsubscriptions from other recipients than the mailing
lists, you need to add a glue module that adds 2 fields in the associated
model:
- `opt_out`.
- Either `email` or `email_from`.
See `mass_mailing_custom_unsubscribe_event` for an example.
Usage
=====
Once configured:
#. Go to *Email Marketing > Mailings > Create*.
#. Edit your mass mailing at wish, but remember to add a snippet from
*Footers*, so people have an *Unsubscribe* link.
#. Send it.
#. If somebody gets unsubscribed, you will see logs about that under
*Email Marketing > Unsubscriptions*.
Known issues / Roadmap
======================
* This module replaces AJAX submission core implementation from the mailing
list management form, because it is impossible to extend it. When this is
fixed, this addon will need a refactoring (mostly removing
duplicated functionality and depending on it instead of replacing it).
Bug Tracker
===========
Bugs are tracked on `GitHub Issues <https://github.com/OCA/social/issues>`_.
In case of trouble, please check there if your issue has already been reported.
If you spotted it first, help us smashing it by providing a detailed and welcomed
`feedback <https://github.com/OCA/social/issues/new?body=module:%20mass_mailing_custom_unsubscribe%0Aversion:%2012.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.
Do not contact contributors directly about support or help with technical issues.
Credits
=======
Authors
~~~~~~~
* Tecnativa
Contributors
~~~~~~~~~~~~
* `Tecnativa <https://www.tecnativa.com>`_:
* Rafael Blasco
* Antonio Espinosa
* Jairo Llopis
* David Vidal
* Ernesto Tejeda
* Pedro M. Baeza
Maintainers
~~~~~~~~~~~
This module is maintained by the OCA.
.. image:: https://odoo-community.org/logo.png
:alt: Odoo Community Association
:target: https://odoo-community.org
OCA, or the Odoo Community Association, is a nonprofit organization whose
mission is to support the collaborative development of Odoo features and
promote its widespread use.
This module is part of the `OCA/social <https://github.com/OCA/social/tree/12.0/mass_mailing_custom_unsubscribe>`_ project on GitHub.
You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.
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