502 lines
15 KiB
HTML
502 lines
15 KiB
HTML
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</head>
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<body>
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<div class="document" id="mail-tracking-for-mailgun">
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<h1 class="title">Mail tracking for Mailgun</h1>
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<!-- !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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!! This file is generated by oca-gen-addon-readme !!
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!! changes will be overwritten. !!
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!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! -->
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<p><a class="reference external" href="https://odoo-community.org/page/development-status"><img alt="Beta" src="https://img.shields.io/badge/maturity-Beta-yellow.png" /></a> <a class="reference external" href="http://www.gnu.org/licenses/agpl-3.0-standalone.html"><img alt="License: AGPL-3" src="https://img.shields.io/badge/licence-AGPL--3-blue.png" /></a> <a class="reference external" href="https://github.com/OCA/social/tree/12.0/mail_tracking_mailgun"><img alt="OCA/social" src="https://img.shields.io/badge/github-OCA%2Fsocial-lightgray.png?logo=github" /></a> <a class="reference external" href="https://translation.odoo-community.org/projects/social-12-0/social-12-0-mail_tracking_mailgun"><img alt="Translate me on Weblate" src="https://img.shields.io/badge/weblate-Translate%20me-F47D42.png" /></a> <a class="reference external" href="https://runbot.odoo-community.org/runbot/205/12.0"><img alt="Try me on Runbot" src="https://img.shields.io/badge/runbot-Try%20me-875A7B.png" /></a></p>
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<p>This module integrates mail_tracking events with Mailgun webhooks.</p>
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<p>Mailgun (<a class="reference external" href="https://www.mailgun.com/">https://www.mailgun.com/</a>) is a service that provides an e-mail
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sending infrastructure through an SMTP server or via API. You can also
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query that API for seeing statistics of your sent e-mails, or provide
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hooks that processes the status changes in real time, which is the
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function used here.</p>
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<p><strong>Table of contents</strong></p>
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<div class="contents local topic" id="contents">
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<ul class="simple">
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<li><a class="reference internal" href="#configuration" id="id1">Configuration</a></li>
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<li><a class="reference internal" href="#usage" id="id2">Usage</a></li>
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<li><a class="reference internal" href="#known-issues-roadmap" id="id3">Known issues / Roadmap</a></li>
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<li><a class="reference internal" href="#bug-tracker" id="id4">Bug Tracker</a></li>
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<li><a class="reference internal" href="#credits" id="id5">Credits</a><ul>
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<li><a class="reference internal" href="#authors" id="id6">Authors</a></li>
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<li><a class="reference internal" href="#contributors" id="id7">Contributors</a></li>
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<li><a class="reference internal" href="#other-credits" id="id8">Other credits</a><ul>
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<li><a class="reference internal" href="#images" id="id9">Images</a></li>
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</ul>
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</li>
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<li><a class="reference internal" href="#maintainers" id="id10">Maintainers</a></li>
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</ul>
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</li>
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</ul>
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</div>
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<div class="section" id="configuration">
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<h1><a class="toc-backref" href="#id1">Configuration</a></h1>
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<p>You must configure Mailgun webhooks in order to receive mail events:</p>
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<ol class="arabic simple">
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<li>Got a Mailgun account and validate your sending domain.</li>
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<li>Go to Webhook tab and configure the below URL for each event:</li>
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</ol>
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<pre class="code html literal-block">
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https://<span class="p"><</span><span class="nt">your_domain</span><span class="p">></span>/mail/tracking/all/<span class="p"><</span><span class="nt">your_database</span><span class="p">></span>
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</pre>
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<p>Replace ‘<your_domain>’ with your Odoo install domain name
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and ‘<your_database>’ with your database name.</p>
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<p>In order to validate Mailgun webhooks you have to configure the following system
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parameters:</p>
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<ul class="simple">
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<li><cite>mailgun.apikey</cite>: You can find Mailgun api_key in your validated sending
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domain.</li>
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<li><cite>mailgun.api_url</cite>: It should be fine as it is, but it could change in the
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future.</li>
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<li><cite>mailgun.domain</cite>: In case your sending domain is different from the one
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configured in <cite>mail.catchall.domain</cite>.</li>
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<li><cite>mailgun.validation_key</cite>: If you want to be able to check mail address
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validity you must config this parameter with your account Public Validation
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Key.</li>
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</ul>
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<p>You can also config partner email autocheck with this system parameter:</p>
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<ul class="simple">
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<li><cite>mailgun.auto_check_partner_email</cite>: Set it to True.</li>
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</ul>
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</div>
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<div class="section" id="usage">
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<h1><a class="toc-backref" href="#id2">Usage</a></h1>
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<p>In your mail tracking status screens (explained on module <em>mail_tracking</em>), you
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will see a more accurate information, like the ‘Received’ or ‘Bounced’ status,
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which are not usually detected by normal SMTP servers.</p>
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<p>It’s also possible to make some checks to the partner’s email addresses against
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the Mailgun API:</p>
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<ul class="simple">
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<li>Check if the partner’s email is in Mailgun’s bounced list.</li>
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<li>Check the validity of the partner’s mailbox.</li>
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<li>Force the partner’s email into Mailgun’s bounced list or delete from it.</li>
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</ul>
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<p>It’s also possible to manually check a message mailgun tracking when the webhook
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couldn’t be captured. For that, go to that message tracking form, press the
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button <em>Check Mailgun</em>. It’s important to note that tracking events have quite a
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short lifespan, so after 24h they won’t be recoverable.</p>
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</div>
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<div class="section" id="known-issues-roadmap">
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<h1><a class="toc-backref" href="#id3">Known issues / Roadmap</a></h1>
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<ul class="simple">
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<li>There’s no support for more than one Mailgun mail server.</li>
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</ul>
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</div>
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<div class="section" id="bug-tracker">
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<h1><a class="toc-backref" href="#id4">Bug Tracker</a></h1>
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<p>Bugs are tracked on <a class="reference external" href="https://github.com/OCA/social/issues">GitHub Issues</a>.
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In case of trouble, please check there if your issue has already been reported.
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If you spotted it first, help us smashing it by providing a detailed and welcomed
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||
<a class="reference external" href="https://github.com/OCA/social/issues/new?body=module:%20mail_tracking_mailgun%0Aversion:%2012.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**">feedback</a>.</p>
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||
<p>Do not contact contributors directly about support or help with technical issues.</p>
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||
</div>
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<div class="section" id="credits">
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||
<h1><a class="toc-backref" href="#id5">Credits</a></h1>
|
||
<div class="section" id="authors">
|
||
<h2><a class="toc-backref" href="#id6">Authors</a></h2>
|
||
<ul class="simple">
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||
<li>Tecnativa</li>
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||
</ul>
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||
</div>
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||
<div class="section" id="contributors">
|
||
<h2><a class="toc-backref" href="#id7">Contributors</a></h2>
|
||
<ul class="simple">
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||
<li><a class="reference external" href="https://www.tecnativa.com">Tecnativa</a>:<ul>
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<li>Antonio Espinosa</li>
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<li>Carlos Dauden</li>
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||
<li>Pedro M. Baeza</li>
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||
<li>David Vidal</li>
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||
<li>Rafael Blasco</li>
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<li>Ernesto Tejeda</li>
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||
</ul>
|
||
</li>
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||
</ul>
|
||
</div>
|
||
<div class="section" id="other-credits">
|
||
<h2><a class="toc-backref" href="#id8">Other credits</a></h2>
|
||
<div class="section" id="images">
|
||
<h3><a class="toc-backref" href="#id9">Images</a></h3>
|
||
<ul class="simple">
|
||
<li>Mailgun logo: <a class="reference external" href="http://seeklogo.com/mailgun-logo-273630.html">SVG Icon</a>.</li>
|
||
</ul>
|
||
</div>
|
||
</div>
|
||
<div class="section" id="maintainers">
|
||
<h2><a class="toc-backref" href="#id10">Maintainers</a></h2>
|
||
<p>This module is maintained by the OCA.</p>
|
||
<a class="reference external image-reference" href="https://odoo-community.org"><img alt="Odoo Community Association" src="https://odoo-community.org/logo.png" /></a>
|
||
<p>OCA, or the Odoo Community Association, is a nonprofit organization whose
|
||
mission is to support the collaborative development of Odoo features and
|
||
promote its widespread use.</p>
|
||
<p>This module is part of the <a class="reference external" href="https://github.com/OCA/social/tree/12.0/mail_tracking_mailgun">OCA/social</a> project on GitHub.</p>
|
||
<p>You are welcome to contribute. To learn how please visit <a class="reference external" href="https://odoo-community.org/page/Contribute">https://odoo-community.org/page/Contribute</a>.</p>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
</body>
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