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Customizable unsubscription process on mass mailing emails
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:target: https://github.com/OCA/social/tree/11.0/mass_mailing_custom_unsubscribe
:alt: OCA/social
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This addon extends the unsubscription form to let you:
- Choose which mailing lists are not cross-unsubscriptable when unsubscribing
from a different one.
- Know why and when a contact has been subscribed or unsubscribed from a
mass mailing.
- Provide proof on why you are sending mass mailings to a given contact, as
required by the GDPR in Europe.
**Table of contents**
.. contents::
:local:
Configuration
=============
You can customize what reasons will be displayed to your unsubscriptors when
they are going to unsubscribe. To do it:
#. Go to *Mass Mailing > Configuration > Unsubscription Reasons*.
#. Create / edit / remove / sort as usual.
#. If *Details required* is enabled, they will have to fill a text area to
continue.
Usage
=====
Once configured:
#. Go to *Mass Mailing > Mailings > Mass Mailings > Create*.
#. Edit your mass mailing at wish, but remember to add a snippet from
*Footers*, so people have an *Unsubscribe* link.
#. Send it.
#. If somebody gets unsubscribed, you will see logs about that under
*Mass Mailing > Mailings > Unsubscriptions*.
Known issues / Roadmap
======================
* As version 11 has introduced a new relation type between mailing lists and
contacts that has multiple usability issues that are being reworked by Odoo
to land in version 12, this module falls back to the version 10 behaviour in
which one contact belonged to just one list.
* This module replaces AJAX submission core implementation from the mailing
list management form, because it is impossible to extend it. When
https://github.com/odoo/odoo/pull/14386 gets merged (which upstreams most
needed changes), this addon will need a refactoring (mostly removing
duplicated functionality and depending on it instead of replacing it). In the
mean time, there is a little chance that this introduces some
incompatibilities with other addons that depend on ``website_mass_mailing``.
Bug Tracker
===========
Bugs are tracked on `GitHub Issues <https://github.com/OCA/social/issues>`_.
In case of trouble, please check there if your issue has already been reported.
If you spotted it first, help us smashing it by providing a detailed and welcomed
`feedback <https://github.com/OCA/social/issues/new?body=module:%20mass_mailing_custom_unsubscribe%0Aversion:%2011.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.
Do not contact contributors directly about support or help with technical issues.
Credits
=======
Authors
~~~~~~~
* Tecnativa
Contributors
~~~~~~~~~~~~
* Rafael Blasco <rafael.blasco@tecnativa.com>
* Antonio Espinosa <antonio.espinosa@tecnativa.com>
* Jairo Llopis <jairo.llopis@tecnativa.com>
* David Vidal <david.vidal@tecnativa.com>
Maintainers
~~~~~~~~~~~
This module is maintained by the OCA.
.. image:: https://odoo-community.org/logo.png
:alt: Odoo Community Association
:target: https://odoo-community.org
OCA, or the Odoo Community Association, is a nonprofit organization whose
mission is to support the collaborative development of Odoo features and
promote its widespread use.
This module is part of the `OCA/social <https://github.com/OCA/social/tree/11.0/mass_mailing_custom_unsubscribe>`_ project on GitHub.
You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.
