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152 lines
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=========================
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Mail tracking for Mailgun
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=========================
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.. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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!! This file is generated by oca-gen-addon-readme !!
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!! changes will be overwritten. !!
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!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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.. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png
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:target: https://odoo-community.org/page/development-status
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:alt: Beta
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.. |badge2| image:: https://img.shields.io/badge/licence-AGPL--3-blue.png
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:target: http://www.gnu.org/licenses/agpl-3.0-standalone.html
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:alt: License: AGPL-3
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.. |badge3| image:: https://img.shields.io/badge/github-OCA%2Fsocial-lightgray.png?logo=github
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:target: https://github.com/OCA/social/tree/14.0/mail_tracking_mailgun
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:alt: OCA/social
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.. |badge4| image:: https://img.shields.io/badge/weblate-Translate%20me-F47D42.png
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:target: https://translation.odoo-community.org/projects/social-14-0/social-14-0-mail_tracking_mailgun
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:alt: Translate me on Weblate
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.. |badge5| image:: https://img.shields.io/badge/runbot-Try%20me-875A7B.png
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:target: https://runbot.odoo-community.org/runbot/205/14.0
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:alt: Try me on Runbot
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|badge1| |badge2| |badge3| |badge4| |badge5|
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This module integrates mail_tracking events with Mailgun webhooks.
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Mailgun (https://www.mailgun.com/) is a service that provides an e-mail
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sending infrastructure through an SMTP server or via API. You can also
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query that API for seeing statistics of your sent e-mails, or provide
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hooks that processes the status changes in real time, which is the
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function used here.
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**Table of contents**
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.. contents::
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:local:
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Installation
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============
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If you're using a multi-database installation (with or without dbfilter option)
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where /web/databse/selector returns a list of more than one database, then
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you need to add ``mail_tracking_mailgun`` addon to wide load addons list
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(by default, only ``web`` addon), setting ``--load`` option.
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Example: ``--load=web,mail_tracking,mail_tracking_mailgun``
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Configuration
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=============
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To configure this module, you need to:
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#. Go to Mailgun, create an account and validate your sending domain.
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#. Go back to Odoo.
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#. Go to *Settings > General Settings > Discuss > Enable mail tracking with Mailgun*.
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#. Fill all the values. The only one required is the API key.
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#. Optionally click *Unregister Mailgun webhooks* and accept.
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#. Click *Register Mailgun webhooks*.
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You can also config partner email autocheck with this system parameter:
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- `mailgun.auto_check_partner_email`: Set it to True.
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Usage
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=====
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In your mail tracking status screens (explained on module *mail_tracking*), you
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will see a more accurate information, like the 'Received' or 'Bounced' status,
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which are not usually detected by normal SMTP servers.
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It's also possible to make some checks to the partner's email addresses against
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the Mailgun API:
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- Check if the partner's email is in Mailgun's bounced list.
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- Check the validity of the partner's mailbox.
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- Force the partner's email into Mailgun's bounced list or delete from it.
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It's also possible to manually check a message mailgun tracking when the webhook
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couldn't be captured. For that, go to that message tracking form, press the
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button *Check Mailgun*. It's important to note that tracking events have quite a
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short lifespan, so after 24h they won't be recoverable.
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Known issues / Roadmap
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======================
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* There's no support for more than one Mailgun mail server.
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* Automate more webhook registration. It would be nice to not have to click the
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"Unregister Mailgun webhooks" and "Register Mailgun webhooks" when setting up
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Mailgun in Odoo. However, it doesn't come without its `conceptual complexities
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<https://github.com/OCA/social/pull/787#discussion_r734275262>`__.
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Bug Tracker
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===========
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Bugs are tracked on `GitHub Issues <https://github.com/OCA/social/issues>`_.
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In case of trouble, please check there if your issue has already been reported.
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If you spotted it first, help us smashing it by providing a detailed and welcomed
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`feedback <https://github.com/OCA/social/issues/new?body=module:%20mail_tracking_mailgun%0Aversion:%2014.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.
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Do not contact contributors directly about support or help with technical issues.
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Credits
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=======
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Authors
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~~~~~~~
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* Tecnativa
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Contributors
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~~~~~~~~~~~~
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* `Tecnativa <https://www.tecnativa.com>`_:
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* Antonio Espinosa
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* Carlos Dauden
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* Pedro M. Baeza
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* David Vidal
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* Rafael Blasco
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* Ernesto Tejeda
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* Jairo Llopis
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* Carlos Roca
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Other credits
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~~~~~~~~~~~~~
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Images
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------
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* Mailgun logo: `SVG Icon <http://seeklogo.com/mailgun-logo-273630.html>`_.
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Maintainers
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~~~~~~~~~~~
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This module is maintained by the OCA.
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.. image:: https://odoo-community.org/logo.png
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:alt: Odoo Community Association
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:target: https://odoo-community.org
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OCA, or the Odoo Community Association, is a nonprofit organization whose
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mission is to support the collaborative development of Odoo features and
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promote its widespread use.
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This module is part of the `OCA/social <https://github.com/OCA/social/tree/14.0/mail_tracking_mailgun>`_ project on GitHub.
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You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.
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