social/mail_tracking/models/mail_message.py

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# Copyright 2016 Antonio Espinosa - <antonio.espinosa@tecnativa.com>
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# Copyright 2019 Alexandre Díaz
# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl.html).
from email.utils import getaddresses
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from odoo import _, api, fields, models
from odoo.osv import expression
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from odoo.tools import email_split
class MailMessage(models.Model):
_inherit = "mail.message"
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# Recipients
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email_cc = fields.Char(
"Cc", help="Additional recipients that receive a " '"Carbon Copy" of the e-mail'
)
email_to = fields.Char("To", help="Raw TO recipients")
mail_tracking_ids = fields.One2many(
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comodel_name="mail.tracking.email",
inverse_name="mail_message_id",
string="Mail Trackings",
)
mail_tracking_needs_action = fields.Boolean(
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help="The message tracking will be considered" " to filter tracking issues",
default=False,
)
is_failed_message = fields.Boolean(
compute="_compute_is_failed_message",
search="_search_is_failed_message",
)
@api.model
def get_failed_states(self):
"""The 'failed' states of the message"""
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return {"error", "rejected", "spam", "bounced", "soft-bounced"}
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@api.depends(
"mail_tracking_needs_action",
"author_id",
"notification_ids",
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"mail_tracking_ids.state",
)
def _compute_is_failed_message(self):
"""Compute 'is_failed_message' field for the active user"""
failed_states = self.get_failed_states()
for message in self:
needs_action = message.mail_tracking_needs_action
involves_me = self.env.user.partner_id in (
message.author_id | message.notification_ids.mapped("res_partner_id")
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)
has_failed_trackings = failed_states.intersection(
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message.mapped("mail_tracking_ids.state")
)
message.is_failed_message = bool(
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needs_action and involves_me and has_failed_trackings
)
def _search_is_failed_message(self, operator, value):
"""Search for messages considered failed for the active user.
Be notice that 'notificacion_ids' is a record that change if
the user mark the message as readed.
"""
# FIXME: Due to ORM issue with auto_join and 'OR' we construct the domain
# using an extra query to get valid results.
# For more information see: https://github.com/odoo/odoo/issues/25175
notification_partner_ids = self.search(
[("notification_ids.res_partner_id", "=", self.env.user.partner_id.id)]
)
return expression.normalize_domain(
[
(
"mail_tracking_ids.state",
"in" if value else "not in",
list(self.get_failed_states()),
),
("mail_tracking_needs_action", "=", True),
"|",
("author_id", "=", self.env.user.partner_id.id),
("id", "in", notification_partner_ids.ids),
]
)
def _tracking_status_map_get(self):
"""Map tracking states to be used in chatter"""
return {
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"False": "waiting",
"error": "error",
"deferred": "sent",
"sent": "sent",
"delivered": "delivered",
"opened": "opened",
"rejected": "error",
"spam": "error",
"unsub": "opened",
"bounced": "error",
"soft-bounced": "error",
}
def _partner_tracking_status_get(self, tracking_email):
"""Determine tracking status"""
tracking_status_map = self._tracking_status_map_get()
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status = "unknown"
if tracking_email:
tracking_email_status = str(tracking_email.state)
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status = tracking_status_map.get(tracking_email_status, "unknown")
return status
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def _partner_tracking_status_human_get(self, status):
"""Translations for tracking statuses to be used on qweb"""
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statuses = {
"waiting": _("Waiting"),
"error": _("Error"),
"sent": _("Sent"),
"delivered": _("Delivered"),
"opened": _("Opened"),
"unknown": _("Unknown"),
}
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return _("Status: %s") % statuses[status]
@api.model
def _get_error_description(self, tracking):
"""Translations for error descriptions to be used on qweb"""
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descriptions = {"no_recipient": _("The partner doesn't have a defined email")}
return descriptions.get(tracking.error_type, tracking.error_description)
def tracking_status(self):
"""Generates a complete status tracking of the messages by partner"""
res = {}
for message in self:
partner_trackings = []
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partners_already = self.env["res.partner"]
partners = self.env["res.partner"]
trackings = (
self.env["mail.tracking.email"]
.sudo()
.search([("mail_message_id", "=", message.id)])
)
# String to List
email_cc_list = self._drop_aliases(email_split(message.email_cc))
email_to_list = self._drop_aliases(email_split(message.email_to))
# Search related partners recipients
partners |= partners.search(
[("email", "in", email_cc_list + email_to_list)]
)
# Operate over set's instead of lists
email_cc_list = set(email_cc_list)
email_to_list = set(email_to_list) - email_cc_list
# Search all trackings for this message
for tracking in trackings:
status = self._partner_tracking_status_get(tracking)
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recipient = tracking.partner_id.name or tracking.recipient
partner_trackings.append(
{
"status": status,
"status_human": self._partner_tracking_status_human_get(status),
"error_type": tracking.error_type,
"error_description": self._get_error_description(tracking),
"tracking_id": tracking.id,
"recipient": recipient,
"partner_id": tracking.partner_id.id,
"isCc": False,
}
)
if tracking.partner_id:
# Discard mails with tracking
email_cc_list.discard(tracking.partner_id.email)
email_to_list.discard(tracking.partner_id.email)
partners_already |= tracking.partner_id
# Search all partner recipients for this message
if message.partner_ids:
partners |= message.partner_ids
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if message.notified_partner_ids:
partners |= message.notified_partner_ids
# Discard partner recipients already included
partners -= partners_already
# Default tracking values
tracking_unknown_values = {
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"status": "unknown",
"status_human": self._partner_tracking_status_human_get("unknown"),
"error_type": False,
"error_description": False,
"tracking_id": False,
}
# Process tracking status of partner recipients without tracking
for partner in partners:
# Discard 'To' with partner
if partner.email in email_to_list:
email_to_list.discard(partner.email)
# If there is partners not included, then status is 'unknown'
# and perhaps a Cc recipient
isCc = False
if partner.email in email_cc_list:
email_cc_list.discard(partner.email)
isCc = True
tracking_status = tracking_unknown_values.copy()
tracking_status.update(
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{"recipient": partner.name, "partner_id": partner.id, "isCc": isCc}
)
partner_trackings.append(tracking_status)
# Process Cc/To recipients without partner
for cc, lst in [(True, email_cc_list), (False, email_to_list)]:
for email in lst:
tracking_status = tracking_unknown_values.copy()
tracking_status.update(
{"recipient": email, "partner_id": False, "isCc": cc}
)
partner_trackings.append(tracking_status)
res[message.id] = {
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"partner_trackings": partner_trackings,
"is_failed_message": message.is_failed_message,
}
return res
@api.model
def _drop_aliases(self, mail_list):
aliases = self.env["mail.alias"].get_aliases()
def _filter_alias(email):
email_wn = getaddresses([email])[0][1]
if email_wn not in aliases:
return email_wn
return list(filter(_filter_alias, mail_list))
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def message_format(self, format_reply=True):
"""Preare values to be used by the chatter widget"""
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res = super().message_format(format_reply)
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mail_message_ids = {m.get("id") for m in res if m.get("id")}
mail_messages = self.browse(mail_message_ids)
tracking_statuses = mail_messages.tracking_status()
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for message_dict in res:
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mail_message_id = message_dict.get("id", False)
if mail_message_id:
message_dict.update(tracking_statuses[mail_message_id])
return res
def _prepare_dict_failed_message(self):
"""Preare values to be used by the chatter widget"""
self.ensure_one()
failed_trackings = self.mail_tracking_ids.filtered(
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lambda x: x.state in self.get_failed_states()
)
if not failed_trackings or not self.mail_tracking_needs_action:
return
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failed_partners = failed_trackings.mapped("partner_id")
failed_recipients = failed_partners.name_get()
if self.author_id:
author = self.author_id.name_get()[0]
else:
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author = (-1, _("-Unknown Author-"))
return {
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"id": self.id,
"date": self.date,
"author": author,
"body": self.body,
"failed_recipients": failed_recipients,
}
def get_failed_messages(self):
"""Returns the list of failed messages to be used by the
failed_messages widget"""
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return [
msg._prepare_dict_failed_message()
for msg in self.sorted("date", reverse=True)
]
def set_need_action_done(self):
"""Set message tracking action as done
This will mark them to be ignored in the tracking issues filter.
"""
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self.check_access_rule("read")
self.write({"mail_tracking_needs_action": False})
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self.env["bus.bus"]._sendone(
self.env.user.partner_id, "toggle_tracking_status", self.ids
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)
@api.model
def get_failed_count(self):
"""Gets the number of failed messages used on discuss mailbox item"""
return self.search_count([("is_failed_message", "=", True)])
@api.model
def set_all_as_reviewed(self):
"""Sets all messages in the given domain as reviewed.
Used by Discuss"""
unreviewed_messages = self.search([("is_failed_message", "=", True)])
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unreviewed_messages.write({"mail_tracking_needs_action": False})
ids = unreviewed_messages.ids
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self.env["bus.bus"].sendone(
(self._cr.dbname, "res.partner", self.env.user.partner_id.id),
{
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"type": "toggle_tracking_status",
"message_ids": ids,
"needs_actions": False,
},
)
return ids
@api.model
def get_failed_messsage_info(self, ids, model):
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msg_ids = self.search([("res_id", "=", ids), ("model", "=", model)])
res = [
msg._prepare_dict_failed_message()
for msg in msg_ids.sorted("date", reverse=True)
if msg._prepare_dict_failed_message()
]
return res