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<div class="document" id="mail-tracking-for-mailgun">
<h1 class="title">Mail tracking for Mailgun</h1>
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<p><a class="reference external" href="https://odoo-community.org/page/development-status"><img alt="Beta" src="https://img.shields.io/badge/maturity-Beta-yellow.png" /></a> <a class="reference external" href="http://www.gnu.org/licenses/agpl-3.0-standalone.html"><img alt="License: AGPL-3" src="https://img.shields.io/badge/licence-AGPL--3-blue.png" /></a> <a class="reference external" href="https://github.com/OCA/social/tree/14.0/mail_tracking_mailgun"><img alt="OCA/social" src="https://img.shields.io/badge/github-OCA%2Fsocial-lightgray.png?logo=github" /></a> <a class="reference external" href="https://translation.odoo-community.org/projects/social-14-0/social-14-0-mail_tracking_mailgun"><img alt="Translate me on Weblate" src="https://img.shields.io/badge/weblate-Translate%20me-F47D42.png" /></a> <a class="reference external" href="https://runbot.odoo-community.org/runbot/205/14.0"><img alt="Try me on Runbot" src="https://img.shields.io/badge/runbot-Try%20me-875A7B.png" /></a></p>
<p>This module integrates mail_tracking events with Mailgun webhooks.</p>
<p>Mailgun (<a class="reference external" href="https://www.mailgun.com/">https://www.mailgun.com/</a>) is a service that provides an e-mail
sending infrastructure through an SMTP server or via API. You can also
query that API for seeing statistics of your sent e-mails, or provide
hooks that processes the status changes in real time, which is the
function used here.</p>
<p><strong>Table of contents</strong></p>
<div class="contents local topic" id="contents">
<ul class="simple">
[IMP] mail_tracking_mailgun: refactor to support modern webhooks Before this patch, the module was designed after the [deprecated Mailgun webhooks][3]. However Mailgun had the [events API][2] which was quite different. Modern Mailgun has deprecated those webhooks and instead uses new ones that include the same payload as the events API, so you can reuse code. However, this was incorrectly reusing the code inversely: trying to process the events API through the same code prepared for the deprecated webhooks. Besides, both `failed` and `rejected` mailgun events were mapped to `error` state, but that was also wrong because [`mail_tracking` doesn't have an `error` state][1]. So the logic of the whole module is changed, adapting it to process the events API payload, both through controllers (prepared for the new webhooks) and manual updates that directly call the events API. Also, `rejected` is now translated into `reject`, and `failed` is translated into `hard_bounce` or `soft_bounce` depending on the severity, as specified by [mailgun docs][2]. Also, `bounced` and `dropped` mailgun states are removed because they don't exist, and instead `failed` and `rejected` properly get their metadata. Of course, to know the severity, now the method to obtain that info must change, it' can't be a simple dict anymore. Added more parameters because for example modern Mailgun uses different keys for signing payload than for accessing the API. As there are so many parameters, configuration is now possible through `res.config.settings`. Go there to autoregister webhooks too. Since the new webhooks are completely incompatible with the old supposedly-abstract webhooks controllers (that were never really that abstract), support for old webhooks is removed, and it will be removed in the future from `mail_tracking` directly. There is a migration script that attempts to unregister old webhooks and register new ones automatically. [1]: https://github.com/OCA/social/blob/f73de421e28a43d018176f61725a3a59665f715d/mail_tracking/models/mail_tracking_event.py#L31-L42 [2]: https://documentation.mailgun.com/en/latest/api-events.html#event-types [3]: https://documentation.mailgun.com/en/latest/api-webhooks-deprecated.html
2021-10-28 12:33:59 +02:00
<li><a class="reference internal" href="#installation" id="id1">Installation</a></li>
<li><a class="reference internal" href="#configuration" id="id2">Configuration</a></li>
<li><a class="reference internal" href="#usage" id="id3">Usage</a></li>
<li><a class="reference internal" href="#known-issues-roadmap" id="id4">Known issues / Roadmap</a></li>
<li><a class="reference internal" href="#bug-tracker" id="id5">Bug Tracker</a></li>
<li><a class="reference internal" href="#credits" id="id6">Credits</a><ul>
<li><a class="reference internal" href="#authors" id="id7">Authors</a></li>
<li><a class="reference internal" href="#contributors" id="id8">Contributors</a></li>
<li><a class="reference internal" href="#other-credits" id="id9">Other credits</a><ul>
<li><a class="reference internal" href="#images" id="id10">Images</a></li>
</ul>
</li>
[IMP] mail_tracking_mailgun: refactor to support modern webhooks Before this patch, the module was designed after the [deprecated Mailgun webhooks][3]. However Mailgun had the [events API][2] which was quite different. Modern Mailgun has deprecated those webhooks and instead uses new ones that include the same payload as the events API, so you can reuse code. However, this was incorrectly reusing the code inversely: trying to process the events API through the same code prepared for the deprecated webhooks. Besides, both `failed` and `rejected` mailgun events were mapped to `error` state, but that was also wrong because [`mail_tracking` doesn't have an `error` state][1]. So the logic of the whole module is changed, adapting it to process the events API payload, both through controllers (prepared for the new webhooks) and manual updates that directly call the events API. Also, `rejected` is now translated into `reject`, and `failed` is translated into `hard_bounce` or `soft_bounce` depending on the severity, as specified by [mailgun docs][2]. Also, `bounced` and `dropped` mailgun states are removed because they don't exist, and instead `failed` and `rejected` properly get their metadata. Of course, to know the severity, now the method to obtain that info must change, it' can't be a simple dict anymore. Added more parameters because for example modern Mailgun uses different keys for signing payload than for accessing the API. As there are so many parameters, configuration is now possible through `res.config.settings`. Go there to autoregister webhooks too. Since the new webhooks are completely incompatible with the old supposedly-abstract webhooks controllers (that were never really that abstract), support for old webhooks is removed, and it will be removed in the future from `mail_tracking` directly. There is a migration script that attempts to unregister old webhooks and register new ones automatically. [1]: https://github.com/OCA/social/blob/f73de421e28a43d018176f61725a3a59665f715d/mail_tracking/models/mail_tracking_event.py#L31-L42 [2]: https://documentation.mailgun.com/en/latest/api-events.html#event-types [3]: https://documentation.mailgun.com/en/latest/api-webhooks-deprecated.html
2021-10-28 12:33:59 +02:00
<li><a class="reference internal" href="#maintainers" id="id11">Maintainers</a></li>
</ul>
</li>
</ul>
</div>
[IMP] mail_tracking_mailgun: refactor to support modern webhooks Before this patch, the module was designed after the [deprecated Mailgun webhooks][3]. However Mailgun had the [events API][2] which was quite different. Modern Mailgun has deprecated those webhooks and instead uses new ones that include the same payload as the events API, so you can reuse code. However, this was incorrectly reusing the code inversely: trying to process the events API through the same code prepared for the deprecated webhooks. Besides, both `failed` and `rejected` mailgun events were mapped to `error` state, but that was also wrong because [`mail_tracking` doesn't have an `error` state][1]. So the logic of the whole module is changed, adapting it to process the events API payload, both through controllers (prepared for the new webhooks) and manual updates that directly call the events API. Also, `rejected` is now translated into `reject`, and `failed` is translated into `hard_bounce` or `soft_bounce` depending on the severity, as specified by [mailgun docs][2]. Also, `bounced` and `dropped` mailgun states are removed because they don't exist, and instead `failed` and `rejected` properly get their metadata. Of course, to know the severity, now the method to obtain that info must change, it' can't be a simple dict anymore. Added more parameters because for example modern Mailgun uses different keys for signing payload than for accessing the API. As there are so many parameters, configuration is now possible through `res.config.settings`. Go there to autoregister webhooks too. Since the new webhooks are completely incompatible with the old supposedly-abstract webhooks controllers (that were never really that abstract), support for old webhooks is removed, and it will be removed in the future from `mail_tracking` directly. There is a migration script that attempts to unregister old webhooks and register new ones automatically. [1]: https://github.com/OCA/social/blob/f73de421e28a43d018176f61725a3a59665f715d/mail_tracking/models/mail_tracking_event.py#L31-L42 [2]: https://documentation.mailgun.com/en/latest/api-events.html#event-types [3]: https://documentation.mailgun.com/en/latest/api-webhooks-deprecated.html
2021-10-28 12:33:59 +02:00
<div class="section" id="installation">
<h1><a class="toc-backref" href="#id1">Installation</a></h1>
<p>If youre using a multi-database installation (with or without dbfilter option)
where /web/databse/selector returns a list of more than one database, then
you need to add <tt class="docutils literal">mail_tracking_mailgun</tt> addon to wide load addons list
(by default, only <tt class="docutils literal">web</tt> addon), setting <tt class="docutils literal"><span class="pre">--load</span></tt> option.</p>
<p>Example: <tt class="docutils literal"><span class="pre">--load=web,mail_tracking,mail_tracking_mailgun</span></tt></p>
</div>
<div class="section" id="configuration">
[IMP] mail_tracking_mailgun: refactor to support modern webhooks Before this patch, the module was designed after the [deprecated Mailgun webhooks][3]. However Mailgun had the [events API][2] which was quite different. Modern Mailgun has deprecated those webhooks and instead uses new ones that include the same payload as the events API, so you can reuse code. However, this was incorrectly reusing the code inversely: trying to process the events API through the same code prepared for the deprecated webhooks. Besides, both `failed` and `rejected` mailgun events were mapped to `error` state, but that was also wrong because [`mail_tracking` doesn't have an `error` state][1]. So the logic of the whole module is changed, adapting it to process the events API payload, both through controllers (prepared for the new webhooks) and manual updates that directly call the events API. Also, `rejected` is now translated into `reject`, and `failed` is translated into `hard_bounce` or `soft_bounce` depending on the severity, as specified by [mailgun docs][2]. Also, `bounced` and `dropped` mailgun states are removed because they don't exist, and instead `failed` and `rejected` properly get their metadata. Of course, to know the severity, now the method to obtain that info must change, it' can't be a simple dict anymore. Added more parameters because for example modern Mailgun uses different keys for signing payload than for accessing the API. As there are so many parameters, configuration is now possible through `res.config.settings`. Go there to autoregister webhooks too. Since the new webhooks are completely incompatible with the old supposedly-abstract webhooks controllers (that were never really that abstract), support for old webhooks is removed, and it will be removed in the future from `mail_tracking` directly. There is a migration script that attempts to unregister old webhooks and register new ones automatically. [1]: https://github.com/OCA/social/blob/f73de421e28a43d018176f61725a3a59665f715d/mail_tracking/models/mail_tracking_event.py#L31-L42 [2]: https://documentation.mailgun.com/en/latest/api-events.html#event-types [3]: https://documentation.mailgun.com/en/latest/api-webhooks-deprecated.html
2021-10-28 12:33:59 +02:00
<h1><a class="toc-backref" href="#id2">Configuration</a></h1>
<p>To configure this module, you need to:</p>
<ol class="arabic simple">
[IMP] mail_tracking_mailgun: refactor to support modern webhooks Before this patch, the module was designed after the [deprecated Mailgun webhooks][3]. However Mailgun had the [events API][2] which was quite different. Modern Mailgun has deprecated those webhooks and instead uses new ones that include the same payload as the events API, so you can reuse code. However, this was incorrectly reusing the code inversely: trying to process the events API through the same code prepared for the deprecated webhooks. Besides, both `failed` and `rejected` mailgun events were mapped to `error` state, but that was also wrong because [`mail_tracking` doesn't have an `error` state][1]. So the logic of the whole module is changed, adapting it to process the events API payload, both through controllers (prepared for the new webhooks) and manual updates that directly call the events API. Also, `rejected` is now translated into `reject`, and `failed` is translated into `hard_bounce` or `soft_bounce` depending on the severity, as specified by [mailgun docs][2]. Also, `bounced` and `dropped` mailgun states are removed because they don't exist, and instead `failed` and `rejected` properly get their metadata. Of course, to know the severity, now the method to obtain that info must change, it' can't be a simple dict anymore. Added more parameters because for example modern Mailgun uses different keys for signing payload than for accessing the API. As there are so many parameters, configuration is now possible through `res.config.settings`. Go there to autoregister webhooks too. Since the new webhooks are completely incompatible with the old supposedly-abstract webhooks controllers (that were never really that abstract), support for old webhooks is removed, and it will be removed in the future from `mail_tracking` directly. There is a migration script that attempts to unregister old webhooks and register new ones automatically. [1]: https://github.com/OCA/social/blob/f73de421e28a43d018176f61725a3a59665f715d/mail_tracking/models/mail_tracking_event.py#L31-L42 [2]: https://documentation.mailgun.com/en/latest/api-events.html#event-types [3]: https://documentation.mailgun.com/en/latest/api-webhooks-deprecated.html
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<li>Go to Mailgun, create an account and validate your sending domain.</li>
<li>Go back to Odoo.</li>
<li>Go to <em>Settings &gt; General Settings &gt; Discuss &gt; Enable mail tracking with Mailgun</em>.</li>
<li>Fill all the values. The only one required is the API key.</li>
<li>Optionally click <em>Unregister Mailgun webhooks</em> and accept.</li>
<li>Click <em>Register Mailgun webhooks</em>.</li>
</ol>
<p>You can also config partner email autocheck with this system parameter:</p>
<ul class="simple">
<li><cite>mailgun.auto_check_partner_email</cite>: Set it to True.</li>
</ul>
</div>
<div class="section" id="usage">
[IMP] mail_tracking_mailgun: refactor to support modern webhooks Before this patch, the module was designed after the [deprecated Mailgun webhooks][3]. However Mailgun had the [events API][2] which was quite different. Modern Mailgun has deprecated those webhooks and instead uses new ones that include the same payload as the events API, so you can reuse code. However, this was incorrectly reusing the code inversely: trying to process the events API through the same code prepared for the deprecated webhooks. Besides, both `failed` and `rejected` mailgun events were mapped to `error` state, but that was also wrong because [`mail_tracking` doesn't have an `error` state][1]. So the logic of the whole module is changed, adapting it to process the events API payload, both through controllers (prepared for the new webhooks) and manual updates that directly call the events API. Also, `rejected` is now translated into `reject`, and `failed` is translated into `hard_bounce` or `soft_bounce` depending on the severity, as specified by [mailgun docs][2]. Also, `bounced` and `dropped` mailgun states are removed because they don't exist, and instead `failed` and `rejected` properly get their metadata. Of course, to know the severity, now the method to obtain that info must change, it' can't be a simple dict anymore. Added more parameters because for example modern Mailgun uses different keys for signing payload than for accessing the API. As there are so many parameters, configuration is now possible through `res.config.settings`. Go there to autoregister webhooks too. Since the new webhooks are completely incompatible with the old supposedly-abstract webhooks controllers (that were never really that abstract), support for old webhooks is removed, and it will be removed in the future from `mail_tracking` directly. There is a migration script that attempts to unregister old webhooks and register new ones automatically. [1]: https://github.com/OCA/social/blob/f73de421e28a43d018176f61725a3a59665f715d/mail_tracking/models/mail_tracking_event.py#L31-L42 [2]: https://documentation.mailgun.com/en/latest/api-events.html#event-types [3]: https://documentation.mailgun.com/en/latest/api-webhooks-deprecated.html
2021-10-28 12:33:59 +02:00
<h1><a class="toc-backref" href="#id3">Usage</a></h1>
<p>In your mail tracking status screens (explained on module <em>mail_tracking</em>), you
will see a more accurate information, like the Received or Bounced status,
which are not usually detected by normal SMTP servers.</p>
<p>Its also possible to make some checks to the partners email addresses against
the Mailgun API:</p>
<ul class="simple">
<li>Check if the partners email is in Mailguns bounced list.</li>
<li>Check the validity of the partners mailbox.</li>
<li>Force the partners email into Mailguns bounced list or delete from it.</li>
</ul>
<p>Its also possible to manually check a message mailgun tracking when the webhook
couldnt be captured. For that, go to that message tracking form, press the
button <em>Check Mailgun</em>. Its important to note that tracking events have quite a
short lifespan, so after 24h they wont be recoverable.</p>
</div>
<div class="section" id="known-issues-roadmap">
[IMP] mail_tracking_mailgun: refactor to support modern webhooks Before this patch, the module was designed after the [deprecated Mailgun webhooks][3]. However Mailgun had the [events API][2] which was quite different. Modern Mailgun has deprecated those webhooks and instead uses new ones that include the same payload as the events API, so you can reuse code. However, this was incorrectly reusing the code inversely: trying to process the events API through the same code prepared for the deprecated webhooks. Besides, both `failed` and `rejected` mailgun events were mapped to `error` state, but that was also wrong because [`mail_tracking` doesn't have an `error` state][1]. So the logic of the whole module is changed, adapting it to process the events API payload, both through controllers (prepared for the new webhooks) and manual updates that directly call the events API. Also, `rejected` is now translated into `reject`, and `failed` is translated into `hard_bounce` or `soft_bounce` depending on the severity, as specified by [mailgun docs][2]. Also, `bounced` and `dropped` mailgun states are removed because they don't exist, and instead `failed` and `rejected` properly get their metadata. Of course, to know the severity, now the method to obtain that info must change, it' can't be a simple dict anymore. Added more parameters because for example modern Mailgun uses different keys for signing payload than for accessing the API. As there are so many parameters, configuration is now possible through `res.config.settings`. Go there to autoregister webhooks too. Since the new webhooks are completely incompatible with the old supposedly-abstract webhooks controllers (that were never really that abstract), support for old webhooks is removed, and it will be removed in the future from `mail_tracking` directly. There is a migration script that attempts to unregister old webhooks and register new ones automatically. [1]: https://github.com/OCA/social/blob/f73de421e28a43d018176f61725a3a59665f715d/mail_tracking/models/mail_tracking_event.py#L31-L42 [2]: https://documentation.mailgun.com/en/latest/api-events.html#event-types [3]: https://documentation.mailgun.com/en/latest/api-webhooks-deprecated.html
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<h1><a class="toc-backref" href="#id4">Known issues / Roadmap</a></h1>
<ul class="simple">
<li>Theres no support for more than one Mailgun mail server.</li>
[IMP] mail_tracking_mailgun: refactor to support modern webhooks Before this patch, the module was designed after the [deprecated Mailgun webhooks][3]. However Mailgun had the [events API][2] which was quite different. Modern Mailgun has deprecated those webhooks and instead uses new ones that include the same payload as the events API, so you can reuse code. However, this was incorrectly reusing the code inversely: trying to process the events API through the same code prepared for the deprecated webhooks. Besides, both `failed` and `rejected` mailgun events were mapped to `error` state, but that was also wrong because [`mail_tracking` doesn't have an `error` state][1]. So the logic of the whole module is changed, adapting it to process the events API payload, both through controllers (prepared for the new webhooks) and manual updates that directly call the events API. Also, `rejected` is now translated into `reject`, and `failed` is translated into `hard_bounce` or `soft_bounce` depending on the severity, as specified by [mailgun docs][2]. Also, `bounced` and `dropped` mailgun states are removed because they don't exist, and instead `failed` and `rejected` properly get their metadata. Of course, to know the severity, now the method to obtain that info must change, it' can't be a simple dict anymore. Added more parameters because for example modern Mailgun uses different keys for signing payload than for accessing the API. As there are so many parameters, configuration is now possible through `res.config.settings`. Go there to autoregister webhooks too. Since the new webhooks are completely incompatible with the old supposedly-abstract webhooks controllers (that were never really that abstract), support for old webhooks is removed, and it will be removed in the future from `mail_tracking` directly. There is a migration script that attempts to unregister old webhooks and register new ones automatically. [1]: https://github.com/OCA/social/blob/f73de421e28a43d018176f61725a3a59665f715d/mail_tracking/models/mail_tracking_event.py#L31-L42 [2]: https://documentation.mailgun.com/en/latest/api-events.html#event-types [3]: https://documentation.mailgun.com/en/latest/api-webhooks-deprecated.html
2021-10-28 12:33:59 +02:00
<li>Automate more webhook registration. It would be nice to not have to click the
“Unregister Mailgun webhooks” and “Register Mailgun webhooks” when setting up
Mailgun in Odoo. However, it doesnt come without its <a class="reference external" href="https://github.com/OCA/social/pull/787#discussion_r734275262">conceptual complexities</a>.</li>
</ul>
</div>
<div class="section" id="bug-tracker">
[IMP] mail_tracking_mailgun: refactor to support modern webhooks Before this patch, the module was designed after the [deprecated Mailgun webhooks][3]. However Mailgun had the [events API][2] which was quite different. Modern Mailgun has deprecated those webhooks and instead uses new ones that include the same payload as the events API, so you can reuse code. However, this was incorrectly reusing the code inversely: trying to process the events API through the same code prepared for the deprecated webhooks. Besides, both `failed` and `rejected` mailgun events were mapped to `error` state, but that was also wrong because [`mail_tracking` doesn't have an `error` state][1]. So the logic of the whole module is changed, adapting it to process the events API payload, both through controllers (prepared for the new webhooks) and manual updates that directly call the events API. Also, `rejected` is now translated into `reject`, and `failed` is translated into `hard_bounce` or `soft_bounce` depending on the severity, as specified by [mailgun docs][2]. Also, `bounced` and `dropped` mailgun states are removed because they don't exist, and instead `failed` and `rejected` properly get their metadata. Of course, to know the severity, now the method to obtain that info must change, it' can't be a simple dict anymore. Added more parameters because for example modern Mailgun uses different keys for signing payload than for accessing the API. As there are so many parameters, configuration is now possible through `res.config.settings`. Go there to autoregister webhooks too. Since the new webhooks are completely incompatible with the old supposedly-abstract webhooks controllers (that were never really that abstract), support for old webhooks is removed, and it will be removed in the future from `mail_tracking` directly. There is a migration script that attempts to unregister old webhooks and register new ones automatically. [1]: https://github.com/OCA/social/blob/f73de421e28a43d018176f61725a3a59665f715d/mail_tracking/models/mail_tracking_event.py#L31-L42 [2]: https://documentation.mailgun.com/en/latest/api-events.html#event-types [3]: https://documentation.mailgun.com/en/latest/api-webhooks-deprecated.html
2021-10-28 12:33:59 +02:00
<h1><a class="toc-backref" href="#id5">Bug Tracker</a></h1>
<p>Bugs are tracked on <a class="reference external" href="https://github.com/OCA/social/issues">GitHub Issues</a>.
In case of trouble, please check there if your issue has already been reported.
If you spotted it first, help us smashing it by providing a detailed and welcomed
<a class="reference external" href="https://github.com/OCA/social/issues/new?body=module:%20mail_tracking_mailgun%0Aversion:%2014.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**">feedback</a>.</p>
<p>Do not contact contributors directly about support or help with technical issues.</p>
</div>
<div class="section" id="credits">
[IMP] mail_tracking_mailgun: refactor to support modern webhooks Before this patch, the module was designed after the [deprecated Mailgun webhooks][3]. However Mailgun had the [events API][2] which was quite different. Modern Mailgun has deprecated those webhooks and instead uses new ones that include the same payload as the events API, so you can reuse code. However, this was incorrectly reusing the code inversely: trying to process the events API through the same code prepared for the deprecated webhooks. Besides, both `failed` and `rejected` mailgun events were mapped to `error` state, but that was also wrong because [`mail_tracking` doesn't have an `error` state][1]. So the logic of the whole module is changed, adapting it to process the events API payload, both through controllers (prepared for the new webhooks) and manual updates that directly call the events API. Also, `rejected` is now translated into `reject`, and `failed` is translated into `hard_bounce` or `soft_bounce` depending on the severity, as specified by [mailgun docs][2]. Also, `bounced` and `dropped` mailgun states are removed because they don't exist, and instead `failed` and `rejected` properly get their metadata. Of course, to know the severity, now the method to obtain that info must change, it' can't be a simple dict anymore. Added more parameters because for example modern Mailgun uses different keys for signing payload than for accessing the API. As there are so many parameters, configuration is now possible through `res.config.settings`. Go there to autoregister webhooks too. Since the new webhooks are completely incompatible with the old supposedly-abstract webhooks controllers (that were never really that abstract), support for old webhooks is removed, and it will be removed in the future from `mail_tracking` directly. There is a migration script that attempts to unregister old webhooks and register new ones automatically. [1]: https://github.com/OCA/social/blob/f73de421e28a43d018176f61725a3a59665f715d/mail_tracking/models/mail_tracking_event.py#L31-L42 [2]: https://documentation.mailgun.com/en/latest/api-events.html#event-types [3]: https://documentation.mailgun.com/en/latest/api-webhooks-deprecated.html
2021-10-28 12:33:59 +02:00
<h1><a class="toc-backref" href="#id6">Credits</a></h1>
<div class="section" id="authors">
[IMP] mail_tracking_mailgun: refactor to support modern webhooks Before this patch, the module was designed after the [deprecated Mailgun webhooks][3]. However Mailgun had the [events API][2] which was quite different. Modern Mailgun has deprecated those webhooks and instead uses new ones that include the same payload as the events API, so you can reuse code. However, this was incorrectly reusing the code inversely: trying to process the events API through the same code prepared for the deprecated webhooks. Besides, both `failed` and `rejected` mailgun events were mapped to `error` state, but that was also wrong because [`mail_tracking` doesn't have an `error` state][1]. So the logic of the whole module is changed, adapting it to process the events API payload, both through controllers (prepared for the new webhooks) and manual updates that directly call the events API. Also, `rejected` is now translated into `reject`, and `failed` is translated into `hard_bounce` or `soft_bounce` depending on the severity, as specified by [mailgun docs][2]. Also, `bounced` and `dropped` mailgun states are removed because they don't exist, and instead `failed` and `rejected` properly get their metadata. Of course, to know the severity, now the method to obtain that info must change, it' can't be a simple dict anymore. Added more parameters because for example modern Mailgun uses different keys for signing payload than for accessing the API. As there are so many parameters, configuration is now possible through `res.config.settings`. Go there to autoregister webhooks too. Since the new webhooks are completely incompatible with the old supposedly-abstract webhooks controllers (that were never really that abstract), support for old webhooks is removed, and it will be removed in the future from `mail_tracking` directly. There is a migration script that attempts to unregister old webhooks and register new ones automatically. [1]: https://github.com/OCA/social/blob/f73de421e28a43d018176f61725a3a59665f715d/mail_tracking/models/mail_tracking_event.py#L31-L42 [2]: https://documentation.mailgun.com/en/latest/api-events.html#event-types [3]: https://documentation.mailgun.com/en/latest/api-webhooks-deprecated.html
2021-10-28 12:33:59 +02:00
<h2><a class="toc-backref" href="#id7">Authors</a></h2>
<ul class="simple">
<li>Tecnativa</li>
</ul>
</div>
<div class="section" id="contributors">
[IMP] mail_tracking_mailgun: refactor to support modern webhooks Before this patch, the module was designed after the [deprecated Mailgun webhooks][3]. However Mailgun had the [events API][2] which was quite different. Modern Mailgun has deprecated those webhooks and instead uses new ones that include the same payload as the events API, so you can reuse code. However, this was incorrectly reusing the code inversely: trying to process the events API through the same code prepared for the deprecated webhooks. Besides, both `failed` and `rejected` mailgun events were mapped to `error` state, but that was also wrong because [`mail_tracking` doesn't have an `error` state][1]. So the logic of the whole module is changed, adapting it to process the events API payload, both through controllers (prepared for the new webhooks) and manual updates that directly call the events API. Also, `rejected` is now translated into `reject`, and `failed` is translated into `hard_bounce` or `soft_bounce` depending on the severity, as specified by [mailgun docs][2]. Also, `bounced` and `dropped` mailgun states are removed because they don't exist, and instead `failed` and `rejected` properly get their metadata. Of course, to know the severity, now the method to obtain that info must change, it' can't be a simple dict anymore. Added more parameters because for example modern Mailgun uses different keys for signing payload than for accessing the API. As there are so many parameters, configuration is now possible through `res.config.settings`. Go there to autoregister webhooks too. Since the new webhooks are completely incompatible with the old supposedly-abstract webhooks controllers (that were never really that abstract), support for old webhooks is removed, and it will be removed in the future from `mail_tracking` directly. There is a migration script that attempts to unregister old webhooks and register new ones automatically. [1]: https://github.com/OCA/social/blob/f73de421e28a43d018176f61725a3a59665f715d/mail_tracking/models/mail_tracking_event.py#L31-L42 [2]: https://documentation.mailgun.com/en/latest/api-events.html#event-types [3]: https://documentation.mailgun.com/en/latest/api-webhooks-deprecated.html
2021-10-28 12:33:59 +02:00
<h2><a class="toc-backref" href="#id8">Contributors</a></h2>
<ul class="simple">
<li><a class="reference external" href="https://www.tecnativa.com">Tecnativa</a>:<ul>
<li>Antonio Espinosa</li>
<li>Carlos Dauden</li>
<li>Pedro M. Baeza</li>
<li>David Vidal</li>
<li>Rafael Blasco</li>
<li>Ernesto Tejeda</li>
[IMP] mail_tracking_mailgun: refactor to support modern webhooks Before this patch, the module was designed after the [deprecated Mailgun webhooks][3]. However Mailgun had the [events API][2] which was quite different. Modern Mailgun has deprecated those webhooks and instead uses new ones that include the same payload as the events API, so you can reuse code. However, this was incorrectly reusing the code inversely: trying to process the events API through the same code prepared for the deprecated webhooks. Besides, both `failed` and `rejected` mailgun events were mapped to `error` state, but that was also wrong because [`mail_tracking` doesn't have an `error` state][1]. So the logic of the whole module is changed, adapting it to process the events API payload, both through controllers (prepared for the new webhooks) and manual updates that directly call the events API. Also, `rejected` is now translated into `reject`, and `failed` is translated into `hard_bounce` or `soft_bounce` depending on the severity, as specified by [mailgun docs][2]. Also, `bounced` and `dropped` mailgun states are removed because they don't exist, and instead `failed` and `rejected` properly get their metadata. Of course, to know the severity, now the method to obtain that info must change, it' can't be a simple dict anymore. Added more parameters because for example modern Mailgun uses different keys for signing payload than for accessing the API. As there are so many parameters, configuration is now possible through `res.config.settings`. Go there to autoregister webhooks too. Since the new webhooks are completely incompatible with the old supposedly-abstract webhooks controllers (that were never really that abstract), support for old webhooks is removed, and it will be removed in the future from `mail_tracking` directly. There is a migration script that attempts to unregister old webhooks and register new ones automatically. [1]: https://github.com/OCA/social/blob/f73de421e28a43d018176f61725a3a59665f715d/mail_tracking/models/mail_tracking_event.py#L31-L42 [2]: https://documentation.mailgun.com/en/latest/api-events.html#event-types [3]: https://documentation.mailgun.com/en/latest/api-webhooks-deprecated.html
2021-10-28 12:33:59 +02:00
<li>Jairo Llopis</li>
<li>Carlos Roca</li>
</ul>
</li>
</ul>
</div>
<div class="section" id="other-credits">
[IMP] mail_tracking_mailgun: refactor to support modern webhooks Before this patch, the module was designed after the [deprecated Mailgun webhooks][3]. However Mailgun had the [events API][2] which was quite different. Modern Mailgun has deprecated those webhooks and instead uses new ones that include the same payload as the events API, so you can reuse code. However, this was incorrectly reusing the code inversely: trying to process the events API through the same code prepared for the deprecated webhooks. Besides, both `failed` and `rejected` mailgun events were mapped to `error` state, but that was also wrong because [`mail_tracking` doesn't have an `error` state][1]. So the logic of the whole module is changed, adapting it to process the events API payload, both through controllers (prepared for the new webhooks) and manual updates that directly call the events API. Also, `rejected` is now translated into `reject`, and `failed` is translated into `hard_bounce` or `soft_bounce` depending on the severity, as specified by [mailgun docs][2]. Also, `bounced` and `dropped` mailgun states are removed because they don't exist, and instead `failed` and `rejected` properly get their metadata. Of course, to know the severity, now the method to obtain that info must change, it' can't be a simple dict anymore. Added more parameters because for example modern Mailgun uses different keys for signing payload than for accessing the API. As there are so many parameters, configuration is now possible through `res.config.settings`. Go there to autoregister webhooks too. Since the new webhooks are completely incompatible with the old supposedly-abstract webhooks controllers (that were never really that abstract), support for old webhooks is removed, and it will be removed in the future from `mail_tracking` directly. There is a migration script that attempts to unregister old webhooks and register new ones automatically. [1]: https://github.com/OCA/social/blob/f73de421e28a43d018176f61725a3a59665f715d/mail_tracking/models/mail_tracking_event.py#L31-L42 [2]: https://documentation.mailgun.com/en/latest/api-events.html#event-types [3]: https://documentation.mailgun.com/en/latest/api-webhooks-deprecated.html
2021-10-28 12:33:59 +02:00
<h2><a class="toc-backref" href="#id9">Other credits</a></h2>
<div class="section" id="images">
[IMP] mail_tracking_mailgun: refactor to support modern webhooks Before this patch, the module was designed after the [deprecated Mailgun webhooks][3]. However Mailgun had the [events API][2] which was quite different. Modern Mailgun has deprecated those webhooks and instead uses new ones that include the same payload as the events API, so you can reuse code. However, this was incorrectly reusing the code inversely: trying to process the events API through the same code prepared for the deprecated webhooks. Besides, both `failed` and `rejected` mailgun events were mapped to `error` state, but that was also wrong because [`mail_tracking` doesn't have an `error` state][1]. So the logic of the whole module is changed, adapting it to process the events API payload, both through controllers (prepared for the new webhooks) and manual updates that directly call the events API. Also, `rejected` is now translated into `reject`, and `failed` is translated into `hard_bounce` or `soft_bounce` depending on the severity, as specified by [mailgun docs][2]. Also, `bounced` and `dropped` mailgun states are removed because they don't exist, and instead `failed` and `rejected` properly get their metadata. Of course, to know the severity, now the method to obtain that info must change, it' can't be a simple dict anymore. Added more parameters because for example modern Mailgun uses different keys for signing payload than for accessing the API. As there are so many parameters, configuration is now possible through `res.config.settings`. Go there to autoregister webhooks too. Since the new webhooks are completely incompatible with the old supposedly-abstract webhooks controllers (that were never really that abstract), support for old webhooks is removed, and it will be removed in the future from `mail_tracking` directly. There is a migration script that attempts to unregister old webhooks and register new ones automatically. [1]: https://github.com/OCA/social/blob/f73de421e28a43d018176f61725a3a59665f715d/mail_tracking/models/mail_tracking_event.py#L31-L42 [2]: https://documentation.mailgun.com/en/latest/api-events.html#event-types [3]: https://documentation.mailgun.com/en/latest/api-webhooks-deprecated.html
2021-10-28 12:33:59 +02:00
<h3><a class="toc-backref" href="#id10">Images</a></h3>
<ul class="simple">
<li>Mailgun logo: <a class="reference external" href="http://seeklogo.com/mailgun-logo-273630.html">SVG Icon</a>.</li>
</ul>
</div>
</div>
<div class="section" id="maintainers">
[IMP] mail_tracking_mailgun: refactor to support modern webhooks Before this patch, the module was designed after the [deprecated Mailgun webhooks][3]. However Mailgun had the [events API][2] which was quite different. Modern Mailgun has deprecated those webhooks and instead uses new ones that include the same payload as the events API, so you can reuse code. However, this was incorrectly reusing the code inversely: trying to process the events API through the same code prepared for the deprecated webhooks. Besides, both `failed` and `rejected` mailgun events were mapped to `error` state, but that was also wrong because [`mail_tracking` doesn't have an `error` state][1]. So the logic of the whole module is changed, adapting it to process the events API payload, both through controllers (prepared for the new webhooks) and manual updates that directly call the events API. Also, `rejected` is now translated into `reject`, and `failed` is translated into `hard_bounce` or `soft_bounce` depending on the severity, as specified by [mailgun docs][2]. Also, `bounced` and `dropped` mailgun states are removed because they don't exist, and instead `failed` and `rejected` properly get their metadata. Of course, to know the severity, now the method to obtain that info must change, it' can't be a simple dict anymore. Added more parameters because for example modern Mailgun uses different keys for signing payload than for accessing the API. As there are so many parameters, configuration is now possible through `res.config.settings`. Go there to autoregister webhooks too. Since the new webhooks are completely incompatible with the old supposedly-abstract webhooks controllers (that were never really that abstract), support for old webhooks is removed, and it will be removed in the future from `mail_tracking` directly. There is a migration script that attempts to unregister old webhooks and register new ones automatically. [1]: https://github.com/OCA/social/blob/f73de421e28a43d018176f61725a3a59665f715d/mail_tracking/models/mail_tracking_event.py#L31-L42 [2]: https://documentation.mailgun.com/en/latest/api-events.html#event-types [3]: https://documentation.mailgun.com/en/latest/api-webhooks-deprecated.html
2021-10-28 12:33:59 +02:00
<h2><a class="toc-backref" href="#id11">Maintainers</a></h2>
<p>This module is maintained by the OCA.</p>
<a class="reference external image-reference" href="https://odoo-community.org"><img alt="Odoo Community Association" src="https://odoo-community.org/logo.png" /></a>
<p>OCA, or the Odoo Community Association, is a nonprofit organization whose
mission is to support the collaborative development of Odoo features and
promote its widespread use.</p>
<p>This module is part of the <a class="reference external" href="https://github.com/OCA/social/tree/14.0/mail_tracking_mailgun">OCA/social</a> project on GitHub.</p>
<p>You are welcome to contribute. To learn how please visit <a class="reference external" href="https://odoo-community.org/page/Contribute">https://odoo-community.org/page/Contribute</a>.</p>
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