social/mass_mailing_custom_unsubscribe/README.rst

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Customizable unsubscription process on mass mailing emails
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This addon extends the unsubscription form to let you:

- Choose which mailing lists are not cross-unsubscriptable when unsubscribing
  from a different one.
- Know why and when a contact has been subscribed or unsubscribed from a
  mass mailing.
- Provide proof on why you are sending mass mailings to a given contact, as
  required by the GDPR in Europe.
- Handle discrete unsubscriptions from other recipients that are not a mailing
  list. On standard module, unsubscriptions from these recipients directly
  include that mail on the general blacklist.

**Table of contents**

.. contents::
   :local:

Configuration
=============

You can customize what reasons will be displayed to your unsubscriptors when
they are going to unsubscribe. To do it:

#. Go to *Email Marketing > Configuration > Unsubscription Reasons*.
#. Create / edit / remove / sort as usual.
#. If *Details required* is enabled, they will have to fill a text area to
   continue.

For having discrete unsubscriptions from other recipients than the mailing
lists, you need to add a glue module that adds 2 fields in the associated
model:

- `opt_out`.
- Either `email` or `email_from`.

See `mass_mailing_custom_unsubscribe_event` for an example.

Usage
=====

Once configured:

#. Go to *Email Marketing > Mailings > Create*.
#. Edit your mass mailing at wish, but remember to add a snippet from
   *Footers*, so people have an *Unsubscribe* link.
#. Send it.
#. If somebody gets unsubscribed, you will see logs about that under
   *Email Marketing > Unsubscriptions*.

Known issues / Roadmap
======================

* This module replaces AJAX submission core implementation from the mailing
  list management form, because it is impossible to extend it. When this is
  fixed, this addon will need a refactoring (mostly removing
  duplicated functionality and depending on it instead of replacing it).

Bug Tracker
===========

Bugs are tracked on `GitHub Issues <https://github.com/OCA/social/issues>`_.
In case of trouble, please check there if your issue has already been reported.
If you spotted it first, help us smashing it by providing a detailed and welcomed
`feedback <https://github.com/OCA/social/issues/new?body=module:%20mass_mailing_custom_unsubscribe%0Aversion:%2012.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.

Do not contact contributors directly about support or help with technical issues.

Credits
=======

Authors
~~~~~~~

* Tecnativa

Contributors
~~~~~~~~~~~~

* `Tecnativa <https://www.tecnativa.com>`_:

  * Rafael Blasco
  * Antonio Espinosa
  * Jairo Llopis
  * David Vidal
  * Ernesto Tejeda
  * Pedro M. Baeza

Maintainers
~~~~~~~~~~~

This module is maintained by the OCA.

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   :alt: Odoo Community Association
   :target: https://odoo-community.org

OCA, or the Odoo Community Association, is a nonprofit organization whose
mission is to support the collaborative development of Odoo features and
promote its widespread use.

This module is part of the `OCA/social <https://github.com/OCA/social/tree/12.0/mass_mailing_custom_unsubscribe>`_ project on GitHub.

You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.