2016-06-14 17:22:17 +02:00
|
|
|
.. image:: https://img.shields.io/badge/licence-AGPL--3-blue.svg
|
|
|
|
|
:target: http://www.gnu.org/licenses/agpl-3.0-standalone.html
|
|
|
|
|
:alt: License: AGPL-3
|
|
|
|
|
|
|
|
|
|
=============
|
|
|
|
|
Mail tracking
|
|
|
|
|
=============
|
|
|
|
|
|
|
|
|
|
This module shows email notification tracking status for any messages in
|
|
|
|
|
mail thread (chatter). Each notified partner will have an intuitive icon just
|
|
|
|
|
right to his name.
|
|
|
|
|
|
|
|
|
|
Installation
|
|
|
|
|
============
|
|
|
|
|
|
|
|
|
|
If you're using a multi-database installation (with or without dbfilter option)
|
|
|
|
|
where /web/databse/selector returns a list of more than one database, then
|
|
|
|
|
you need to add ``mail_tracking`` addon to wide load addons list
|
|
|
|
|
(by default, only ``web`` addon), setting ``--load`` option.
|
|
|
|
|
For example, ``--load=web,mail_tracking``
|
|
|
|
|
|
|
|
|
|
Usage
|
|
|
|
|
=====
|
|
|
|
|
|
|
|
|
|
When user sends a message in mail_thread (chatter), for instance in partner
|
|
|
|
|
form, then an email tracking is created for each email notification. Then a
|
|
|
|
|
status icon will appear just right to name of notified partner.
|
|
|
|
|
|
|
|
|
|
These are all available status icons:
|
|
|
|
|
|
2018-09-18 14:49:36 +02:00
|
|
|
.. |sent| image:: static/src/img/sent.png
|
2016-06-14 17:22:17 +02:00
|
|
|
:width: 10px
|
|
|
|
|
|
2018-09-18 14:49:36 +02:00
|
|
|
.. |delivered| image:: static/src/img/delivered.png
|
2016-06-14 17:22:17 +02:00
|
|
|
:width: 15px
|
|
|
|
|
|
2018-09-18 14:49:36 +02:00
|
|
|
.. |opened| image:: static/src/img/opened.png
|
2016-06-14 17:22:17 +02:00
|
|
|
:width: 15px
|
|
|
|
|
|
2018-09-18 14:49:36 +02:00
|
|
|
.. |error| image:: static/src/img/error.png
|
2016-06-14 17:22:17 +02:00
|
|
|
:width: 10px
|
|
|
|
|
|
2018-09-18 14:49:36 +02:00
|
|
|
.. |waiting| image:: static/src/img/waiting.png
|
2016-06-14 17:22:17 +02:00
|
|
|
:width: 10px
|
|
|
|
|
|
2018-09-18 14:49:36 +02:00
|
|
|
.. |unknown| image:: static/src/img/unknown.png
|
2016-06-14 17:22:17 +02:00
|
|
|
:width: 10px
|
|
|
|
|
|
|
|
|
|
|unknown| **Unknown**: No email tracking info available. Maybe this notified partner has 'Receive Inbox Notifications by Email' == 'Never'
|
|
|
|
|
|
|
|
|
|
|waiting| **Waiting**: Waiting to be sent
|
|
|
|
|
|
|
|
|
|
|error| **Error**: Error while sending
|
|
|
|
|
|
|
|
|
|
|sent| **Sent**: Sent to SMTP server configured
|
|
|
|
|
|
|
|
|
|
|delivered| **Delivered**: Delivered to final MX server
|
|
|
|
|
|
|
|
|
|
|opened| **Opened**: Opened by partner
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
.. image:: https://odoo-community.org/website/image/ir.attachment/5784_f2813bd/datas
|
|
|
|
|
:alt: Try me on Runbot
|
2018-03-19 16:41:26 +01:00
|
|
|
:target: https://runbot.odoo-community.org/runbot/205/11.0
|
2016-06-14 17:22:17 +02:00
|
|
|
|
|
|
|
|
If you want to see all tracking emails and events you can go to
|
|
|
|
|
|
|
|
|
|
* Settings > Technical > Email > Tracking emails
|
|
|
|
|
* Settings > Technical > Email > Tracking events
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Bug Tracker
|
|
|
|
|
===========
|
|
|
|
|
|
|
|
|
|
Bugs are tracked on `GitHub Issues
|
|
|
|
|
<https://github.com/OCA/social/issues>`_. In case of trouble, please
|
|
|
|
|
check there if your issue has already been reported. If you spotted it first,
|
|
|
|
|
help us smashing it by providing a detailed and welcomed feedback.
|
|
|
|
|
|
|
|
|
|
Credits
|
|
|
|
|
=======
|
|
|
|
|
|
|
|
|
|
Images
|
|
|
|
|
------
|
|
|
|
|
|
|
|
|
|
* Odoo Community Association: `Icon <https://github.com/OCA/maintainer-tools/blob/master/template/module/static/description/icon.svg>`_.
|
|
|
|
|
* Thanks to `LlubNek <https://openclipart.org/user-detail/LlubNek>`_ and `Openclipart
|
|
|
|
|
<https://openclipart.org>`_ for `the icon
|
|
|
|
|
<https://openclipart.org/detail/19342/open-envelope>`_.
|
|
|
|
|
|
|
|
|
|
Contributors
|
|
|
|
|
------------
|
|
|
|
|
|
2018-03-19 16:41:26 +01:00
|
|
|
* `Tecnativa <https://www.tecnativa.com>`_:
|
|
|
|
|
|
|
|
|
|
* Pedro M. Baeza <pedro.baeza@tecnativa.com>
|
|
|
|
|
* Antonio Espinosa <antonio.espinosa@tecnativa.com>
|
|
|
|
|
* David Vidal <david.vidal@tecnativa.com>
|
2016-06-14 17:22:17 +02:00
|
|
|
|
|
|
|
|
Maintainer
|
|
|
|
|
----------
|
|
|
|
|
|
|
|
|
|
.. image:: https://odoo-community.org/logo.png
|
|
|
|
|
:alt: Odoo Community Association
|
|
|
|
|
:target: https://odoo-community.org
|
|
|
|
|
|
|
|
|
|
This module is maintained by the OCA.
|
|
|
|
|
|
|
|
|
|
OCA, or the Odoo Community Association, is a nonprofit organization whose
|
|
|
|
|
mission is to support the collaborative development of Odoo features and
|
|
|
|
|
promote its widespread use.
|
|
|
|
|
|
|
|
|
|
To contribute to this module, please visit https://odoo-community.org.
|
