social/mail_tracking_mailgun/README.rst

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=========================
Mail tracking for Mailgun
=========================
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This module integrates mail_tracking events with Mailgun webhooks.
Mailgun (https://www.mailgun.com/) is a service that provides an e-mail
sending infrastructure through an SMTP server or via API. You can also
query that API for seeing statistics of your sent e-mails, or provide
hooks that processes the status changes in real time, which is the
function used here.
**Table of contents**
.. contents::
:local:
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Configuration
=============
You must configure Mailgun webhooks in order to receive mail events:
1. Got a Mailgun account and validate your sending domain.
2. Go to Webhook tab and configure the below URL for each event:
.. code:: html
https://<your_domain>/mail/tracking/all/<your_database>
Replace '<your_domain>' with your Odoo install domain name
and '<your_database>' with your database name.
In order to validate Mailgun webhooks you have to configure the following system
parameters:
- `mailgun.apikey`: You can find Mailgun api_key in your validated sending
domain.
- `mailgun.api_url`: It should be fine as it is, but it could change in the
future.
- `mailgun.domain`: In case your sending domain is different from the one
configured in `mail.catchall.domain`.
- `mailgun.validation_key`: If you want to be able to check mail address
validity you must config this parameter with your account Public Validation
Key.
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You can also config partner email autocheck with this system parameter:
- `mailgun.auto_check_partner_email`: Set it to True.
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Usage
=====
In your mail tracking status screens (explained on module *mail_tracking*), you
will see a more accurate information, like the 'Received' or 'Bounced' status,
which are not usually detected by normal SMTP servers.
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It's also possible to make some checks to the partner's email addresses against
the Mailgun API:
- Check if the partner's email is in Mailgun's bounced list.
- Check the validity of the partner's mailbox.
- Force the partner's email into Mailgun's bounced list or delete from it.
It's also possible to manually check a message mailgun tracking when the webhook
couldn't be captured. For that, go to that message tracking form, press the
button *Check Mailgun*. It's important to note that tracking events have quite a
short lifespan, so after 24h they won't be recoverable.
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Known issues / Roadmap
======================
* There's no support for more than one Mailgun mail server.
Bug Tracker
===========
Bugs are tracked on `GitHub Issues <https://github.com/OCA/social/issues>`_.
In case of trouble, please check there if your issue has already been reported.
If you spotted it first, help us smashing it by providing a detailed and welcomed
`feedback <https://github.com/OCA/social/issues/new?body=module:%20mail_tracking_mailgun%0Aversion:%2012.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.
Do not contact contributors directly about support or help with technical issues.
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Credits
=======
Authors
~~~~~~~
* Tecnativa
Contributors
~~~~~~~~~~~~
* `Tecnativa <https://www.tecnativa.com>`_:
* Antonio Espinosa
* Carlos Dauden
* Pedro M. Baeza
* David Vidal
* Rafael Blasco
* Ernesto Tejeda
Other credits
~~~~~~~~~~~~~
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Images
------
* Mailgun logo: `SVG Icon <http://seeklogo.com/mailgun-logo-273630.html>`_.
Maintainers
~~~~~~~~~~~
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This module is maintained by the OCA.
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.. image:: https://odoo-community.org/logo.png
:alt: Odoo Community Association
:target: https://odoo-community.org
OCA, or the Odoo Community Association, is a nonprofit organization whose
mission is to support the collaborative development of Odoo features and
promote its widespread use.
This module is part of the `OCA/social <https://github.com/OCA/social/tree/12.0/mail_tracking_mailgun>`_ project on GitHub.
You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.