142 lines
6.3 KiB
Python
142 lines
6.3 KiB
Python
# -*- coding: utf-8 -*-
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# Part of Odoo. See LICENSE file for full copyright and licensing details.
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from odoo import api, fields, models, _
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class ChannelPartner(models.Model):
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_inherit = 'mail.channel.partner'
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@api.model
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def unpin_old_livechat_sessions(self):
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""" Unpin livechat sessions with no activity for at least one day to
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clean the operator's interface """
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self.env.cr.execute("""
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UPDATE mail_channel_partner
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SET is_pinned = false
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WHERE id in (
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SELECT cp.id FROM mail_channel_partner cp
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INNER JOIN mail_channel c on c.id = cp.channel_id
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WHERE c.channel_type = 'livechat' AND cp.is_pinned is true AND
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cp.write_date < current_timestamp - interval '1 day'
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)
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""")
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class MailChannel(models.Model):
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""" Chat Session
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Reprensenting a conversation between users.
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It extends the base method for anonymous usage.
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"""
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_name = 'mail.channel'
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_inherit = ['mail.channel', 'rating.mixin']
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anonymous_name = fields.Char('Anonymous Name')
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create_date = fields.Datetime('Create Date', required=True)
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channel_type = fields.Selection(selection_add=[('livechat', 'Livechat Conversation')])
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livechat_channel_id = fields.Many2one('im_livechat.channel', 'Channel')
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@api.multi
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def _channel_message_notifications(self, message):
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""" When a anonymous user create a mail.channel, the operator is not notify (to avoid massive polling when
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clicking on livechat button). So when the anonymous person is sending its FIRST message, the channel header
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should be added to the notification, since the user cannot be listining to the channel.
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"""
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notifications = super(MailChannel, self)._channel_message_notifications(message)
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message_values_dict = notifications[0][1] if len(notifications) else dict(message.message_format()[0])
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for channel in self:
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# add uuid for private livechat channels to allow anonymous to listen
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if channel.channel_type == 'livechat':
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notifications.append([channel.uuid, message_values_dict])
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if not message.author_id:
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unpinned_channel_partner = self.mapped('channel_last_seen_partner_ids').filtered(lambda cp: not cp.is_pinned)
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if unpinned_channel_partner:
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unpinned_channel_partner.write({'is_pinned': True})
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notifications = self._channel_channel_notifications(unpinned_channel_partner.mapped('partner_id').ids) + notifications
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return notifications
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@api.multi
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def channel_info(self, extra_info=False):
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""" Extends the channel header by adding the livechat operator and the 'anonymous' profile
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:rtype : list(dict)
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"""
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channel_infos = super(MailChannel, self).channel_info(extra_info)
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# add the operator id
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if self.env.context.get('im_livechat_operator_partner_id'):
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partner_name = self.env['res.partner'].browse(self.env.context.get('im_livechat_operator_partner_id')).name_get()[0]
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for channel_info in channel_infos:
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channel_info['operator_pid'] = partner_name
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channel_infos_dict = dict((c['id'], c) for c in channel_infos)
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for channel in self:
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# add the anonymous name
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if channel.anonymous_name:
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channel_infos_dict[channel.id]['anonymous_name'] = channel.anonymous_name
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# add the last message date
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if channel.channel_type == 'livechat':
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last_msg = self.env['mail.message'].search([("channel_ids", "in", [channel.id])], limit=1)
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if last_msg:
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channel_infos_dict[channel.id]['last_message_date'] = last_msg.date
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return list(channel_infos_dict.values())
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@api.model
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def channel_fetch_slot(self):
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values = super(MailChannel, self).channel_fetch_slot()
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pinned_channels = self.env['mail.channel.partner'].search([('partner_id', '=', self.env.user.partner_id.id), ('is_pinned', '=', True)]).mapped('channel_id')
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values['channel_livechat'] = self.search([('channel_type', '=', 'livechat'), ('id', 'in', pinned_channels.ids)]).channel_info()
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return values
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@api.model
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def remove_empty_livechat_sessions(self):
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hours = 1 # never remove empty session created within the last hour
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self.env.cr.execute("""
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SELECT id as id
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FROM mail_channel C
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WHERE NOT EXISTS (
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SELECT *
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FROM mail_message_mail_channel_rel R
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WHERE R.mail_channel_id = C.id
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) AND C.channel_type = 'livechat' AND livechat_channel_id IS NOT NULL AND
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COALESCE(write_date, create_date, (now() at time zone 'UTC'))::timestamp
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< ((now() at time zone 'UTC') - interval %s)""", ("%s hours" % hours,))
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empty_channel_ids = [item['id'] for item in self.env.cr.dictfetchall()]
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self.browse(empty_channel_ids).unlink()
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@api.model
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def get_empty_list_help(self, help):
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if help:
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return '<p">%s</p>' % (help)
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return super(MailChannel, self).get_empty_list_help(help)
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def _define_command_history(self):
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return {
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'channel_types': ['livechat'],
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'help': _('See 15 last visited pages')
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}
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def _execute_command_history(self, **kwargs):
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notification = []
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notification_values = {
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'_type': 'history_command',
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}
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notification.append([self.uuid, dict(notification_values)])
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return self.env['bus.bus'].sendmany(notification)
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def _send_history_message(self, pid, page_history):
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message_body = _('No history found')
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if page_history:
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html_links = ['<li><a href="%s" target="_blank">%s</a></li>' % (page, page) for page in page_history]
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message_body = '<span class="o_mail_notification"><ul>%s</ul></span>' % (''.join(html_links))
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self.env['bus.bus'].sendone((self._cr.dbname, 'res.partner', pid), {
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'body': message_body,
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'channel_ids': self.ids,
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'info': 'transient_message',
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})
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# Rating Mixin
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def rating_get_parent_model_name(self, values):
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return 'im_livechat.channel'
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def rating_get_parent_id(self):
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return self.livechat_channel_id.id
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