# -*- coding: utf-8 -*- # Part of Odoo, Flectra. See LICENSE file for full copyright and licensing details. import base64 from flectra import http, _ from flectra.http import request from flectra.addons.base.ir.ir_qweb import AssetsBundle from flectra.addons.web.controllers.main import binary_content class LivechatController(http.Controller): @http.route('/im_livechat/external_lib.', type='http', auth='none') def livechat_lib(self, ext, **kwargs): # _get_asset return the bundle html code (script and link list) but we want to use the attachment content xmlid = 'im_livechat.external_lib' files, remains = request.env["ir.qweb"]._get_asset_content(xmlid, options=request.context) asset = AssetsBundle(xmlid, files) mock_attachment = getattr(asset, ext)() if isinstance(mock_attachment, list): # suppose that CSS asset will not required to be split in pages mock_attachment = mock_attachment[0] # can't use /web/content directly because we don't have attachment ids (attachments must be created) status, headers, content = binary_content(id=mock_attachment.id, unique=asset.checksum) content_base64 = base64.b64decode(content) if content else '' headers.append(('Content-Length', len(content_base64))) return request.make_response(content_base64, headers) @http.route('/im_livechat/support/', type='http', auth='public') def support_page(self, channel_id, **kwargs): channel = request.env['im_livechat.channel'].sudo().browse(channel_id) return request.render('im_livechat.support_page', {'channel': channel}) @http.route('/im_livechat/loader/', type='http', auth='public') def loader(self, channel_id, **kwargs): username = kwargs.get("username", _("Visitor")) channel = request.env['im_livechat.channel'].sudo().browse(channel_id) info = request.env['im_livechat.channel'].get_livechat_info(channel.id, username=username) return request.render('im_livechat.loader', {'info': info, 'web_session_required': True}, headers=[('Content-Type', 'application/javascript')]) @http.route('/im_livechat/init', type='json', auth="public") def livechat_init(self, channel_id): LivechatChannel = request.env['im_livechat.channel'] available = len(LivechatChannel.browse(channel_id).get_available_users()) rule = {} if available: # find the country from the request country_id = False country_code = request.session.geoip and request.session.geoip.get('country_code') or False if country_code: country_ids = request.env['res.country'].sudo().search([('code', '=', country_code)]) if country_ids: country_id = country_ids[0].id # extract url url = request.httprequest.headers.get('Referer') # find the first matching rule for the given country and url matching_rule = request.env['im_livechat.channel.rule'].sudo().match_rule(channel_id, url, country_id) if matching_rule: rule = { 'action': matching_rule.action, 'auto_popup_timer': matching_rule.auto_popup_timer, 'regex_url': matching_rule.regex_url, } return { 'available_for_me': available and (not rule or rule['action'] != 'hide_button'), 'rule': rule, } @http.route('/im_livechat/get_session', type="json", auth='public') def get_session(self, channel_id, anonymous_name, **kwargs): # if geoip, add the country name to the anonymous name if request.session.geoip: anonymous_name = anonymous_name + " ("+request.session.geoip.get('country_name', "")+")" # if the user is identifiy (eg: portal user on the frontend), don't use the anonymous name. The user will be added to session. if request.session.uid: anonymous_name = request.env.user.name return request.env["im_livechat.channel"].with_context(lang=False).get_mail_channel(channel_id, anonymous_name) @http.route('/im_livechat/feedback', type='json', auth='public') def feedback(self, uuid, rate, reason=None, **kwargs): Channel = request.env['mail.channel'] Rating = request.env['rating.rating'] channel = Channel.sudo().search([('uuid', '=', uuid)], limit=1) if channel: # limit the creation : only ONE rating per session values = { 'rating': rate, 'consumed': True, 'feedback': reason, } if not channel.rating_ids: res_model_id = request.env['ir.model'].sudo().search([('model', '=', channel._name)], limit=1).id values.update({ 'res_id': channel.id, 'res_model_id': res_model_id, }) # find the partner (operator) if channel.channel_partner_ids: values['rated_partner_id'] = channel.channel_partner_ids[0] and channel.channel_partner_ids[0].id or False # if logged in user, set its partner on rating values['partner_id'] = request.env.user.partner_id.id if request.session.uid else False # create the rating rating = Rating.sudo().create(values) else: rating = channel.rating_ids[0] rating.write(values) return rating.id return False @http.route('/im_livechat/history', type="json", auth="public") def history_pages(self, pid, channel_uuid, page_history=None): partner_ids = (pid, request.env.user.partner_id.id) channel = request.env['mail.channel'].sudo().search([('uuid', '=', channel_uuid), ('channel_partner_ids', 'in', partner_ids)]) if channel: channel._send_history_message(pid, page_history) return True