Return Merchandise Authorizationing

Products by lots/serial numbers.

If product is managed by lots/serial number then warranty expiry date is set. When return request is created, product from expiry lot can not be return.

Add warranty expiry date for particular lot.

When product is managed by lots/serial numbers then warranty expirey date must be set.

Sale Order Created

Sale order is created for [E-COM08] Apple In-Ear Headphones product. After confirming order, Delivery Order is generated.

Delivery Order generated

Delivery order is created with lot numbers. Warranty expiry date for lot number 0000004 is set before today's date.

Return request is created for particular sale order and for a particular picking.

In RMA Lines tab, Return quantity is set to 5 because 2 quantity from lot number 0000004 has been expired, so product from that lot can not be return.

Warranty expire lines

In warranty Expire Lines tab, Details of expired lot number, it's quantity and expired date is visible.

Email for product expiration

Email can be sent for product expiration by clicking "Send By Email" button.

Create RMA Reuqest

Create a rma by clicking "Create RMA" button

Incoming DO created

By clicking a button, Incoming Delivery Order is created.

Return requests

Details of return requests.

Return button for replacement

By clicking "Return" button, Outgoing Delivery is generated if RMA request is for replacement.

Outgoing DO generated

This RMA request is for replacement as Replacement checkbox is checked. So system will allow to create replacement.

Only return request

This RMA request is for return products as Replacement checkbox is not checked. So system will not allow to create outgoing DO.

Create replacement is not allowed

From return DO, If you try to create replacement eventhough it is not replacement request, Then this warning will appear.