Ecommerce Sale Order

Return/Replace product

Product can be returned/replaced by clicking "Return/Replace" button from particular order line.

Return/Replace product dialog

By clicking "Return/Replace" button, A dialog box will open with some auto fill details. You have to enter quantity to be return/replace, reason for return/replace products and check replacement checkbox if you want to replace product.

RMA request created

By clicking "Return" button of dialog box, RMA request is created with all required details.

Return Product Wizard

By clicking "Create RMA" button, A wizard will open. You have to select a picking type.

Incoming DO Created

By clicking "Return" button, An Incoming delivery order is generated.

"Returns" will redirect to all return/replacement requests.

RMA Request