diff --git a/addons/helpdesk_basic/views/helpdesk_ticket_view.xml b/addons/helpdesk_basic/views/helpdesk_ticket_view.xml
index bc83ec22..3311bffb 100644
--- a/addons/helpdesk_basic/views/helpdesk_ticket_view.xml
+++ b/addons/helpdesk_basic/views/helpdesk_ticket_view.xml
@@ -138,7 +138,7 @@
         <field name="arch" type="xml">
             <kanban default_group_by="stage_id"
                     class="o_kanban_small_column o_kanban_project_tasks"
-                    on_create="quick_create">
+                    on_create="quick_create" group_create="false">
                 <field name="id"/>
                 <field name="name"/>
                 <field name="team_id"/>