Dear ${object.partner_id.name}
-We are sorry to hear about the problem you have had - with your product. -
-We would like to be able to make the necessary - adjustment at no charge to you, - but unfortunately the warranty is expired of - following products: -
- + % if object.is_website: + %if object.is_replacement: +Dear ${object.partner_id.name}
+We do hereby confirm the reception of your + request regarding replacement of products + ${object.rma_line.product_id.name}, Please accept our apologies + for this incident.
+As per your request, a new shipment for + ${object.rma_line.product_id.name} will be created + soon and we will replace product.
+We are sorry that this occurred and appreciate + your continued patronage, As a thanks for + being one of our best client. + Should you have any questions, + please do not hesitate to contact us. +
+Thank You
+Dear ${object.partner_id.name}
+We do hereby confirm the reception of your + request regarding return of products + ${object.rma_line.product_id.name}, Please accept our apologies + for this incident.
+We are sorry that this occurred and appreciate + your continued patronage, As a thanks for + being one of our best client. + Should you have any questions, + please do not hesitate to contact us. +
+Thank You
+Product | -Lot | -Quantity | -Warranty Date | -
---|---|---|---|
${line.product_id.name} | -${line.lot_id.name} | -${line.qty_expired} | -${line.warranty_date} | -
Dear ${object.partner_id.name}
-We are sorry to hear about the problem you have had - with your product.
-We would like to be able to make the necessary - adjustment at no charge to you, We are going to - replace your product. We will deliver it to - you as possible. -
-Dear ${object.partner_id.name}
+We are sorry to hear about the problem you have had + with your product. +
+We would like to be able to make the necessary + adjustment at no charge to you, + but unfortunately the warranty is expired of + following products: +
+Product | +Lot | +Quantity | +Warranty Date | +
---|---|---|---|
${line.product_id.name} | +${line.lot_id.name} | +${line.qty_expired} | +${line.warranty_date} | +
Dear ${object.partner_id.name}
+We are sorry to hear about the problem you have had + with your product.
+We would like to be able to make the necessary + adjustment at no charge to you. +
+Dear ${object.partner_id.name}
\n" -"We are sorry to hear about the problem you have had\n" -" with your product.\n" -" We would like to be able to make the necessary\n" -" adjustment at no charge to you,\n" -" but unfortunately the warranty is expired of\n" -" following products:\n" -"
\n" -"Dear ${object.partner_id.name}
\n" +"We do hereby confirm the reception of your\n" +" request regarding replacement of products\n" +" ${object.rma_line.product_id.name}, Please accept our apologies\n" +" for this incident.
\n" +"As per your request, a new shipment for\n" +" ${object.rma_line.product_id.name} will be created\n" +" soon and we will replace product.
\n" +"We are sorry that this occurred and appreciate\n" +" your continued patronage, As a thanks for\n" +" being one of our best client.\n" +" Should you have any questions,\n" +" please do not hesitate to contact us.\n" +"
\n" +"Thank You
\n" +"Dear ${object.partner_id.name}
\n" +"We do hereby confirm the reception of your\n" +" request regarding return of products\n" +" ${object.rma_line.product_id.name}, Please accept our apologies\n" +" for this incident.
\n" +"We are sorry that this occurred and appreciate\n" +" your continued patronage, As a thanks for\n" +" being one of our best client.\n" +" Should you have any questions,\n" +" please do not hesitate to contact us.\n" +"
\n" +"Thank You
\n" +"Product | \n" -"Lot | \n" -"Quantity | \n" -"Warranty Date | \n" -"
---|---|---|---|
${line.product_id.name} | \n" -"${line.lot_id.name} | \n" -"${line.qty_expired} | \n" -"${line.warranty_date} | \n" -"
Dear ${object.partner_id.name}
\n" -"We are sorry to hear about the problem you have had\n" -" with your product.\n" -" We would like to be able to make the necessary\n" -" adjustment at no charge to you, We are going to\n" -" replace your product. We will deliver it to\n" -" you as possible.\n" -"
\n" -"Dear ${object.partner_id.name}
\n" +"We are sorry to hear about the problem you have had\n" +" with your product.\n" +"
\n" +"We would like to be able to make the necessary\n" +" adjustment at no charge to you,\n" +" but unfortunately the warranty is expired of\n" +" following products:\n" +"
\n" +"Product | \n" +"Lot | \n" +"Quantity | \n" +"Warranty Date | \n" +"
---|---|---|---|
${line.product_id.name} | \n" +"${line.lot_id.name} | \n" +"${line.qty_expired} | \n" +"${line.warranty_date} | \n" +"
Dear ${object.partner_id.name}
\n" +"We are sorry to hear about the problem you have had\n" +" with your product.
\n" +"We would like to be able to make the necessary\n" +" adjustment at no charge to you.\n" +"
\n" +"+ If product is managed by lots/serial number then warranty + expiry date is set. When return request is created, product + from expiry lot can not be return. +
++ When product is managed by lots/serial numbers then warranty + expirey date must be set. +
++ Sale order is created for [E-COM08] Apple In-Ear Headphones + product. After confirming order, Delivery Order is generated. +
++ Delivery order is created with lot numbers. Warranty expiry date + for lot number 0000004 is set before today's date. +
++ In RMA Lines tab, Return quantity + is set to 5 because 2 quantity from lot number 0000004 has + been expired, so product from that lot can not be return. +
++ In warranty Expire Lines tab, Details + of expired lot number, it's quantity and expired date is + visible. +
++ Email can be sent for product expiration by clicking "Send By + Email" button. +
++ By clicking a button, Incoming Delivery Order is created. +
++ By clicking "Return" button, Outgoing Delivery is generated + if RMA request is for replacement. +
++ This RMA request is for replacement as Replacement checkbox + is checked. So system will allow to create replacement. +
++ This RMA request is for return products as Replacement + checkbox is not checked. So system will not allow to create + outgoing DO. +
++ From return DO, If you try to create replacement eventhough + it is not replacement request, Then this warning will appear. +
++ Product can be returned/replaced by clicking "Return/Replace" + button from particular order line. +
++ By clicking "Return/Replace" button, A dialog box will open + with some auto fill details. You have to enter quantity to be + return/replace, reason for return/replace products and check + replacement checkbox if you want to replace product. +
++ By clicking "Return" button of dialog box, RMA request is + created with all required details. +
++ By clicking "Create RMA" button, A wizard will open. You + have to select a picking type. +
++ By clicking "Return" button, An Incoming delivery order is + generated. +
+There are currently no requests for your account.
+