2018-03-23 06:39:05 +01:00
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<section class="container">
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<div class="row oe_spaced">
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<div class="col-md-12">
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<h2 class="oe_slogan">Return Merchandise Authorizationing</h2>
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</div>
|
2018-03-05 08:31:06 +01:00
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</div>
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</section>
|
2018-03-23 06:39:05 +01:00
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<section class="container">
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<div class="row oe_spaced mt0">
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<div class="col-md-12">
|
2018-03-05 08:31:06 +01:00
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<h3 class="oe_slogan">Products by lots/serial numbers.</h3>
|
2018-03-23 06:39:05 +01:00
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</div>
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<div class="col-md-6">
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<div class="oe_demo oe_picture oe_screenshot">
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<img src="product_update_qty_1.png" alt="Sale Order" />
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</div>
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</div>
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<div class="col-md-6">
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<p class="text-justify" style="font-size: 15px;">
|
2018-03-05 08:31:06 +01:00
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If product is managed by lots/serial number then warranty
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expiry date is set. When return request is created, product
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from expiry lot can not be return.
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</p>
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</div>
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</div>
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</section>
|
2018-03-23 06:39:05 +01:00
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<section class="container bg-gray-lighter">
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<div class="row oe_spaced mt0">
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<div class="col-md-12">
|
2018-03-05 08:31:06 +01:00
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<h3 class="oe_slogan">Add warranty expiry date for
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particular lot.</h3>
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</div>
|
2018-03-23 06:39:05 +01:00
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<div class="col-md-6">
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<p class="text-justify" style="font-size: 15px;">When product is managed by lots/serial numbers then warranty
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expirey date must be set.</p>
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</div>
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<div class="col-md-6">
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<div class="oe_demo oe_picture oe_screenshot">
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<img src="lot_serial_2.png" width="100%"
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alt="Warranty expiry date" />
|
2018-03-05 08:31:06 +01:00
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</div>
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</div>
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</div>
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</section>
|
2018-03-23 06:39:05 +01:00
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|
<section class="container">
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|
<div class="row oe_spaced mt0">
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|
<div class="col-md-12">
|
2018-03-05 08:31:06 +01:00
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|
<h3 class="oe_slogan">Sale Order Created</h3>
|
2018-03-23 06:39:05 +01:00
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</div>
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<div class="col-md-6">
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<div class="oe_demo oe_picture oe_screenshot">
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<img src="sale_order3.png" alt="Sale Order Created" />
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</div>
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</div>
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<div class="col-md-6">
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|
<p class="text-justify" style="font-size: 15px;">
|
2018-03-05 08:31:06 +01:00
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|
Sale order is created for [E-COM08] Apple In-Ear Headphones
|
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|
product. After confirming order, Delivery Order is generated.
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|
</p>
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|
</div>
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|
|
</div>
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|
</section>
|
2018-03-23 06:39:05 +01:00
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|
|
|
|
|
<section class="container bg-gray-lighter">
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|
|
<div class="row oe_spaced mt0">
|
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|
|
<div class="col-md-12">
|
2018-03-05 08:31:06 +01:00
|
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|
<h3 class="oe_slogan">Delivery Order generated</h3>
|
2018-03-23 06:39:05 +01:00
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|
</div>
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|
<div class="col-md-6">
|
|
|
|
<p class="text-justify" style="font-size: 15px;">
|
2018-03-05 08:31:06 +01:00
|
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|
Delivery order is created with lot numbers. Warranty expiry date
|
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|
|
for lot number 0000004 is set before today's date.
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|
</p>
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|
|
</div>
|
2018-03-23 06:39:05 +01:00
|
|
|
<div class="col-md-6">
|
|
|
|
<div class="oe_demo oe_picture oe_screenshot">
|
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|
|
<img src="delivey_order4.png" alt="Delivery Order generated" />
|
2018-03-05 08:31:06 +01:00
|
|
|
</div>
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|
|
</div>
|
|
|
|
</div>
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|
|
|
</section>
|
2018-03-23 06:39:05 +01:00
|
|
|
|
|
|
|
<section class="container">
|
|
|
|
<div class="row oe_spaced mt0">
|
|
|
|
<div class="col-md-12">
|
2018-03-05 08:31:06 +01:00
|
|
|
<h3 class="oe_slogan">Return request is created for particular sale order and for a
|
|
|
|
particular picking.</h3>
|
2018-03-23 06:39:05 +01:00
|
|
|
</div>
|
|
|
|
<div class="col-md-6">
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|
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|
<div class="oe_demo oe_picture oe_screenshot">
|
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|
|
<img src="rma_request5.png" alt="Return request" />
|
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|
</div>
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</div>
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|
<div class="col-md-6">
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|
<p class="text-justify" style="font-size: 15px;">
|
2018-03-05 08:31:06 +01:00
|
|
|
In RMA Lines tab, Return quantity
|
|
|
|
is set to 5 because 2 quantity from lot number 0000004 has
|
|
|
|
been expired, so product from that lot can not be return.
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|
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|
</p>
|
|
|
|
</div>
|
|
|
|
</div>
|
|
|
|
</section>
|
2018-03-23 06:39:05 +01:00
|
|
|
|
|
|
|
<section class="container bg-gray-lighter">
|
|
|
|
<div class="row oe_spaced mt0">
|
|
|
|
<div class="col-md-12">
|
2018-03-05 08:31:06 +01:00
|
|
|
<h3 class="oe_slogan">Warranty expire lines</h3>
|
2018-03-23 06:39:05 +01:00
|
|
|
</div>
|
|
|
|
<div class="col-md-6">
|
|
|
|
<p class="text-justify" style="font-size: 15px;">
|
2018-03-05 08:31:06 +01:00
|
|
|
In warranty Expire Lines tab, Details
|
|
|
|
of expired lot number, it's quantity and expired date is
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|
|
|
visible.
|
|
|
|
</p>
|
|
|
|
</div>
|
2018-03-23 06:39:05 +01:00
|
|
|
<div class="col-md-6">
|
|
|
|
<div class="oe_demo oe_picture oe_screenshot">
|
|
|
|
<img src="warranty_lines_6.png" alt="Warranty expire lines" />
|
2018-03-05 08:31:06 +01:00
|
|
|
</div>
|
|
|
|
</div>
|
|
|
|
</div>
|
|
|
|
</section>
|
2018-03-23 06:39:05 +01:00
|
|
|
|
|
|
|
<section class="container">
|
|
|
|
<div class="row oe_spaced mt0">
|
|
|
|
<div class="col-md-12">
|
2018-03-05 08:31:06 +01:00
|
|
|
<h3 class="oe_slogan">Email for product expiration</h3>
|
2018-03-23 06:39:05 +01:00
|
|
|
</div>
|
|
|
|
<div class="col-md-6">
|
|
|
|
<div class="oe_demo oe_picture oe_screenshot">
|
|
|
|
<img src="send_email_7.png" alt="Email for product expiration" />
|
|
|
|
</div>
|
|
|
|
</div>
|
|
|
|
<div class="col-md-6">
|
|
|
|
<p class="text-justify" style="font-size: 15px;">
|
2018-03-05 08:31:06 +01:00
|
|
|
Email can be sent for product expiration by clicking "Send By
|
|
|
|
Email" button.
|
|
|
|
</p>
|
|
|
|
</div>
|
|
|
|
</div>
|
|
|
|
</section>
|
2018-03-23 06:39:05 +01:00
|
|
|
|
|
|
|
<section class="container bg-gray-lighter">
|
|
|
|
<div class="row oe_spaced mt0">
|
|
|
|
<div class="col-md-12">
|
|
|
|
<h3 class="oe_slogan">Create RMA Reuqest</h3>
|
|
|
|
</div>
|
|
|
|
<div class="col-md-6">
|
|
|
|
<p class="text-justify" style="font-size: 15px;">
|
|
|
|
Create a rma by clicking "Create
|
|
|
|
RMA" button
|
|
|
|
</p>
|
|
|
|
</div>
|
|
|
|
<div class="col-md-6">
|
|
|
|
<div class="oe_demo oe_picture oe_screenshot">
|
|
|
|
<img src="create_rma_8.png" alt="RMA Request" />
|
2018-03-05 08:31:06 +01:00
|
|
|
</div>
|
|
|
|
</div>
|
|
|
|
</div>
|
|
|
|
</section>
|
2018-03-23 06:39:05 +01:00
|
|
|
|
|
|
|
<section class="container">
|
|
|
|
<div class="row oe_spaced mt0">
|
|
|
|
<div class="col-md-12">
|
2018-03-05 08:31:06 +01:00
|
|
|
<h3 class="oe_slogan">Incoming DO created</h3>
|
|
|
|
</div>
|
2018-03-23 06:39:05 +01:00
|
|
|
<div class="col-md-6">
|
|
|
|
<div class="oe_demo oe_picture oe_screenshot">
|
|
|
|
<img src="incoming_do_9.png" alt="Incoming DO created" />
|
2018-03-05 08:31:06 +01:00
|
|
|
</div>
|
|
|
|
</div>
|
2018-03-23 06:39:05 +01:00
|
|
|
<div class="col-md-6">
|
|
|
|
<p class="text-justify" style="font-size: 15px;">
|
|
|
|
By clicking a button, Incoming Delivery Order is created.
|
|
|
|
</p>
|
|
|
|
</div>
|
2018-03-05 08:31:06 +01:00
|
|
|
</div>
|
|
|
|
</section>
|
2018-03-23 06:39:05 +01:00
|
|
|
|
|
|
|
<section class="container bg-gray-lighter">
|
|
|
|
<div class="row oe_spaced mt0">
|
|
|
|
<div class="col-md-12">
|
|
|
|
<h3 class="oe_slogan">Return requests</h3>
|
|
|
|
</div>
|
|
|
|
<div class="col-md-6">
|
|
|
|
<p class="text-justify" style="font-size: 15px;">
|
|
|
|
Details of return requests.
|
|
|
|
</p>
|
|
|
|
</div>
|
|
|
|
<div class="col-md-6">
|
|
|
|
<div class="oe_demo oe_picture oe_screenshot">
|
|
|
|
<img src="tree_view_10.png" alt="Return requests" />
|
2018-03-05 08:31:06 +01:00
|
|
|
</div>
|
|
|
|
</div>
|
|
|
|
</div>
|
|
|
|
</section>
|
2018-03-23 06:39:05 +01:00
|
|
|
|
|
|
|
<section class="container">
|
|
|
|
<div class="row oe_spaced mt0">
|
|
|
|
<div class="col-md-12">
|
2018-03-05 08:31:06 +01:00
|
|
|
<h3 class="oe_slogan">Return button for replacement</h3>
|
2018-03-23 06:39:05 +01:00
|
|
|
</div>
|
|
|
|
<div class="col-md-6">
|
|
|
|
<div class="oe_demo oe_picture oe_screenshot">
|
|
|
|
<img src="return_button_11.png" alt="Return button for replacement" />
|
|
|
|
</div>
|
|
|
|
</div>
|
|
|
|
<div class="col-md-6">
|
|
|
|
<p class="text-justify" style="font-size: 15px;">
|
2018-03-05 08:31:06 +01:00
|
|
|
By clicking "Return" button, Outgoing Delivery is generated
|
|
|
|
if RMA request is for replacement.
|
|
|
|
</p>
|
|
|
|
</div>
|
|
|
|
</div>
|
|
|
|
</section>
|
2018-03-23 06:39:05 +01:00
|
|
|
|
|
|
|
<section class="container bg-gray-lighter">
|
|
|
|
<div class="row oe_spaced mt0">
|
|
|
|
<div class="col-md-12">
|
2018-03-05 08:31:06 +01:00
|
|
|
<h3 class="oe_slogan">Outgoing DO generated</h3>
|
2018-03-23 06:39:05 +01:00
|
|
|
</div>
|
|
|
|
<div class="col-md-6">
|
|
|
|
<p class="text-justify" style="font-size: 15px;">
|
2018-03-05 08:31:06 +01:00
|
|
|
This RMA request is for replacement as Replacement checkbox
|
|
|
|
is checked. So system will allow to create replacement.
|
|
|
|
</p>
|
|
|
|
</div>
|
2018-03-23 06:39:05 +01:00
|
|
|
<div class="col-md-6">
|
|
|
|
<div class="oe_demo oe_picture oe_screenshot">
|
|
|
|
<img src="outgoing_do_12.png" alt="Outgoing DO generated" />
|
2018-03-05 08:31:06 +01:00
|
|
|
</div>
|
|
|
|
</div>
|
|
|
|
</div>
|
|
|
|
</section>
|
2018-03-23 06:39:05 +01:00
|
|
|
|
|
|
|
<section class="container">
|
|
|
|
<div class="row oe_spaced mt0">
|
|
|
|
<div class="col-md-12">
|
2018-03-05 08:31:06 +01:00
|
|
|
<h3 class="oe_slogan">Only return request</h3>
|
2018-03-23 06:39:05 +01:00
|
|
|
</div>
|
|
|
|
<div class="col-md-6">
|
|
|
|
<div class="oe_demo oe_picture oe_screenshot">
|
|
|
|
<img src="return_only_13.png" alt="Only return request" />
|
|
|
|
</div>
|
|
|
|
</div>
|
|
|
|
<div class="col-md-6">
|
|
|
|
<p class="text-justify" style="font-size: 15px;">
|
2018-03-05 08:31:06 +01:00
|
|
|
This RMA request is for return products as Replacement
|
|
|
|
checkbox is not checked. So system will not allow to create
|
|
|
|
outgoing DO.
|
|
|
|
</p>
|
|
|
|
</div>
|
|
|
|
</div>
|
|
|
|
</section>
|
2018-03-23 06:39:05 +01:00
|
|
|
|
|
|
|
<section class="container bg-gray-lighter">
|
|
|
|
<div class="row oe_spaced mt0">
|
|
|
|
<div class="col-md-12">
|
2018-03-05 08:31:06 +01:00
|
|
|
<h3 class="oe_slogan">Create replacement is not allowed</h3>
|
2018-03-23 06:39:05 +01:00
|
|
|
</div>
|
|
|
|
<div class="col-md-6">
|
|
|
|
<p class="text-justify" style="font-size: 15px;">
|
2018-03-05 08:31:06 +01:00
|
|
|
From return DO, If you try to create replacement eventhough
|
|
|
|
it is not replacement request, Then this warning will appear.
|
|
|
|
</p>
|
|
|
|
</div>
|
2018-03-23 06:39:05 +01:00
|
|
|
<div class="col-md-6">
|
|
|
|
<div class="oe_demo oe_picture oe_screenshot">
|
|
|
|
<img src="error_not_replacement_14.png"
|
|
|
|
alt="Error message for replacement" />
|
2018-03-05 08:31:06 +01:00
|
|
|
</div>
|
|
|
|
</div>
|
|
|
|
</div>
|
|
|
|
</section>
|
2018-03-23 06:39:05 +01:00
|
|
|
|
|
|
|
|