2018-08-06 13:41:42 +02:00
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<?xml version="1.0" encoding="utf-8"?>
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<flectra>
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<record id="view_helpdesk_form" model="ir.ui.view">
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<field name="name">Helpdesk Form</field>
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<field name="model">helpdesk.ticket</field>
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<field name="type">form</field>
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<field name="arch" type="xml">
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<form string="Helpdesk">
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<header>
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<field name="stage_id" widget="statusbar" clickable="True"
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options="{'fold_field': 'fold'}"/>
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</header>
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<sheet>
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<div class="oe_button_box" name="button_box">
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<button class="oe_stat_button" name="toggle_active"
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type="object" icon="fa-archive">
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<field name="active" widget="boolean_button"
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options='{"terminology": "archive"}'/>
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</button>
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<button class="oe_stat_button" type="object"
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name="action_get_attachments" icon="fa-file">
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<field string="Attachments"
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name="attachments_count" widget="statinfo"/>
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</button>
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</div>
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<div class="oe_title">
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<h1>
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<field name="sequence" readonly="1"/>
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</h1>
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<label for="name" class="oe_edit_only"/>
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<h1>
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<field name="name" placeholder="Issue Details"
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required="True"/>
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</h1>
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</div>
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<group>
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<group>
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<field name="user_id" required="1"/>
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2018-08-08 07:35:51 +02:00
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<field name="partner_id" readonly="1"/>
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2018-08-06 13:41:42 +02:00
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<field name="is_accessible" invisible="1"/>
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<field name="is_assigned" invisible="1"/>
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<field name="issue_type_id"
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options='{"no_open": True}'/>
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<field name="assigned_to_id"
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options='{"no_open": True}'/>
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<field name="priority" widget="priority"/>
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</group>
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<group>
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<field name="start_date"/>
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<field name="end_date"/>
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<field name="team_id"/>
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<field name="tag_ids" widget="many2many_tags"/>
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</group>
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</group>
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<notebook>
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<page name="description" string="Description">
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<field name="description"/>
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<field name="attachment_ids" invisible="1"/>
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</page>
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</notebook>
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</sheet>
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<div class="oe_chatter">
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<field name="message_follower_ids"
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widget="mail_followers"/>
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<field name="activity_ids" widget="mail_activity"/>
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<field name="message_ids" widget="mail_thread"/>
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</div>
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</form>
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</field>
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</record>
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<record id="view_helpdesk_tree" model="ir.ui.view">
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<field name="name">Helpdesk Tree View</field>
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<field name="model">helpdesk.ticket</field>
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<field name="type">tree</field>
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<field name="arch" type="xml">
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<tree>
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<field name="name"/>
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<field name="user_id"/>
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<field name="partner_id"/>
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<field name="team_id"/>
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<field name="assigned_to_id"/>
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<field name="stage_id"/>
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</tree>
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</field>
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</record>
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<record id="view_helpdesk_search" model="ir.ui.view">
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<field name="name">Helpdesk Search</field>
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<field name="model">helpdesk.ticket</field>
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<field name="arch" type="xml">
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<search string="Search for Helpdesk">
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<field name="name" string="Helpdesk"
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filter_domain="[('name','ilike',self)]"/>
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<field name="team_id" string="Team"/>
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<field name="user_id" string="Created By"/>
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<field name="issue_type_id" string="Issue Type"/>
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<field name="partner_id" string="Related Partner"/>
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<field name="assigned_to_id" string="Assigned To"/>
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<field name="stage_id" string="Status"/>
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<filter string="Archived" domain="[('active','=',False)]"/>
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<group expand="0" string="Group By...">
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<filter string="Status" domain="[]"
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context="{'group_by':'stage_id'}"/>
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<filter string="Company" domain="[]"
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context="{'group_by':'company_id'}"
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groups="base.group_multi_company"/>
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<filter string="Team" domain="[]"
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context="{'group_by':'team_id'}"/>
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<filter string="Created By" domain="[]"
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context="{'group_by':'user_id'}"/>
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<filter string="Related Partner" domain="[]"
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context="{'group_by':'partner_id'}"/>
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<filter string="Assigned To" domain="[]"
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context="{'group_by':'assigned_to_id'}"/>
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<filter string="Issue Type" domain="[]"
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context="{'group_by':'issue_type_id'}"/>
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</group>
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</search>
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</field>
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</record>
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<record model="ir.ui.view" id="view_helpdesk_pivot">
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<field name="name">helpdesk.pivot</field>
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<field name="model">helpdesk.ticket</field>
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<field name="arch" type="xml">
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<pivot string="Helpdesk">
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<field name="name" type="row"/>
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<field name="user_id" type="col"/>
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</pivot>
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</field>
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</record>
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<record model="ir.ui.view" id="helpdesk_kanban_view">
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<field name="name">helpdesk.ticket.kanban</field>
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<field name="model">helpdesk.ticket</field>
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<field name="arch" type="xml">
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<kanban default_group_by="stage_id"
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class="o_kanban_small_column o_kanban_project_tasks"
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on_create="quick_create">
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<field name="id"/>
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<field name="name"/>
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<field name="team_id"/>
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<field name="assigned_to_id"/>
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<field name="user_id"/>
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<field name="partner_id"/>
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<field name="color"/>
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<field name="priority"/>
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<field name="stage_id"
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options='{"group_by_tooltip": {"description": "Stage Description"}}'/>
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<field name="description"/>
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<field name="sequence"/>
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<field name="active"/>
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<templates>
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<t t-name="kanban-box">
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<div t-attf-class="oe_kanban_color_#{kanban_getcolor(record.color.raw_value)} oe_kanban_card oe_kanban_global_click">
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<div class="oe_kanban_content">
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<div class="o_kanban_record_top">
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<div class="o_kanban_record_headings">
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<strong class="o_kanban_record_title">
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<field name="name"/>
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</strong>
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<br/>
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</div>
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<div class="o_dropdown_kanban dropdown"
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groups="base.group_user">
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<a class="dropdown-toggle btn"
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data-toggle="dropdown" href="#">
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<span class="fa fa-ellipsis-v"
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aria-hidden="true"/>
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</a>
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<ul class="dropdown-menu" role="menu"
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aria-labelledby="dLabel">
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<li t-if="widget.editable">
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<a type="edit">Edit Ticket</a>
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</li>
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<li t-if="widget.deletable">
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<a type="delete">Delete</a>
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</li>
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<li class="divider"></li>
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<li class="dropdown-header">
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Record's Color
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</li>
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<li>
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<ul class="oe_kanban_colorpicker"
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data-field="color"/>
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</li>
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</ul>
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</div>
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</div>
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<div class="o_kanban_record_body">
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<div class="row">
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<div class="col-xs-12">
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<strong>Team:</strong>
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<a name="action_get_team"
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type="object">
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<field name="team_id"/>
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</a>
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</div>
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</div>
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<div class="row">
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<div class="col-xs-12">
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<strong>Issue Type:</strong>
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<a name="action_get_issue_type"
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type="object">
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<field name="issue_type_id"/>
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</a>
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</div>
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</div>
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<div class="row">
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<div class="col-xs-12">
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<strong>Tags:</strong>
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<field name="tag_ids"/>
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</div>
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</div>
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</div>
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<div class="o_kanban_record_bottom">
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<div class="oe_kanban_bottom_left">
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<field name="priority"
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widget="priority"/>
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</div>
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<div class="oe_kanban_bottom_right">
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<img t-att-src="kanban_image('res.users', 'image_small', record.assigned_to_id.raw_value)"
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t-att-title="record.assigned_to_id.value"
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width="24" height="24"
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class="oe_kanban_avatar"/>
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</div>
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</div>
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</div>
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<div class="oe_clear"></div>
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</div>
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</t>
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</templates>
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</kanban>
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</field>
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</record>
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<record model="ir.actions.act_window" id="act_helpdesk_view">
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<field name="name">Helpdesk</field>
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<field name="type">ir.actions.act_window</field>
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<field name="res_model">helpdesk.ticket</field>
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<field name="view_type">form</field>
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<field name="view_mode">kanban,tree,form,pivot</field>
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<field name="search_view_id" ref="view_helpdesk_search"/>
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</record>
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<menuitem name="Helpdesk" id="menu_main_helpdesk" web_icon="helpdesk_basic,static/description/icon.png"/>
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<menuitem name="Helpdesk" id="menu_helpdesk" parent="menu_main_helpdesk"
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sequence="2"/>
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<menuitem name="Helpdesk" id="sub_menu_helpdesk"
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parent="menu_helpdesk" action="act_helpdesk_view"
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sequence="1"/>
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<menuitem id="menu_helpdesk_config" name="Configuration"
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parent="helpdesk_basic.menu_main_helpdesk" sequence="100"
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groups="helpdesk_basic.helpdesk_group_manager,base.group_system"/>
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</flectra>
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