295 lines
15 KiB
XML
295 lines
15 KiB
XML
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<?xml version="1.0" encoding="utf-8"?>
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<flectra>
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<template id="assets_frontend" inherit_id="website.assets_frontend"
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name="Helpdesk">
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<xpath expr="." position="inside">
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<script type="text/javascript"
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src="website_helpdesk/static/src/js/helpdesk.js"></script>
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<link rel="stylesheet" href="/website_helpdesk/static/src/css/helpdesk_attachment.css"/>
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</xpath>
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</template>
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<template id="portal_my_home_ticket" name="Portal My Home : Tickets"
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inherit_id="portal.portal_my_home"
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priority="30">
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<xpath expr="//ul[hasclass('o_portal_docs')]" position="inside">
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<li t-if="ticket_count" class="list-group-item">
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<span class="badge" t-esc="ticket_count"/>
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<a href="/my/ticket">Tickets</a>
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</li>
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</xpath>
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</template>
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<template id="my_tickets" name="Tickets">
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<t t-call="portal.portal_layout">
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<div class="panel panel-primary">
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<div class="panel-heading">
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<h3 class="panel-title">
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Your Helpdesk Tickets
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</h3>
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</div>
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<div class="panel-body">
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<div class="mb16">
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<t t-if="not ticket">
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<p class="mt32 text-center">There are currently
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no ticket.
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</p>
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</t>
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<a class="btn btn-primary module_create_btn"
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href="/helpdesk-form">Create
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</a>
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</div>
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<t t-if="ticket">
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<div class="table-responsive">
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<table class="table table-hover o_my_status_table">
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<thead>
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<tr class="active">
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<th>#</th>
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<th>Name</th>
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<th>Team</th>
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<th>Assigned To</th>
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<th>Status</th>
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</tr>
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</thead>
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<t t-foreach="ticket" t-as="ticket">
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<tr>
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<td>
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<a t-attf-href="/my/ticket/#{ticket.id}?{{ keep_query() }}">
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<span t-raw="ticket.sequence"/>
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</a>
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</td>
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<td>
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<span t-raw="ticket.name"/>
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</td>
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<td>
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<t t-raw="ticket.team_id.name"/>
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</td>
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<td>
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<t t-raw="ticket.assigned_to_id.name"/>
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</td>
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<td>
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<t t-raw="ticket.stage_id.name"/>
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</td>
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</tr>
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</t>
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</table>
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</div>
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<div t-if="pager" class="o_portal_pager text-center">
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<t t-call="website.pager"/>
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</div>
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</t>
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</div>
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</div>
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</t>
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</template>
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<template id="portal_my_ticket" name="My Ticket">
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<t t-call="portal.portal_layout">
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<div class="panel panel-default">
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<div class="panel-heading">
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<div class="row">
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<div class="col-md-6">
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<h4>
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Issue -
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<span t-field="ticket.name"/>
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(#<span
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t-esc="ticket.id"/>)
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<a class="btn btn-info"
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t-att-href="'/web#return_label=Website&model=helpdesk.ticket&id=%s&view_type=form' % (ticket.id)"
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groups="project.group_project_user">Edit
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Ticket
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</a>
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</h4>
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</div>
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<div class="col-md-6">
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<h4 style="padding-top: 5px;">
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<t t-if="display_rating and not rating">
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<button
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type="button"
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class="btn btn-info"
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data-toggle="modal"
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t-att-data-target="'#myModal'+str(ticket.id)">
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Rate It
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</button>
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<div class="modal fade"
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t-att-id="'myModal'+str(ticket.id)"
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role="dialog">
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<div class="modal-dialog">
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<!-- Modal content-->
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<div class="modal-content">
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<div class="modal-header">
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<button type="button"
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class="close"
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data-dismiss="modal"></button>
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</div>
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<div class="modal-body">
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<t t-call="portal.message_thread">
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<t t-set="object"
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t-value="ticket"/>
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<t t-set="display_rating"
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t-value="True"/>
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</t>
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</div>
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<div class="modal-footer">
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<button type="button"
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class="btn btn-default"
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data-dismiss="modal">
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Close
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</button>
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</div>
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</div>
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</div>
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</div>
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</t>
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<t t-if="display_rating and rating">
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<t t-name="website_rating.rating_stars_static">
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<t t-set="val_integer"
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t-value="round(rating.rating) or 0"/>
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<t t-set="val_decimal"
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t-value="0"/>
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<t t-set="empty_star"
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t-value="5 - val_integer"/>
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<div class="col-md-6 o_website_rating_static">
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<span style="color: #333333;">
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Rating:
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</span>
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<t t-foreach="range(0,val_integer)"
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t-as="num">
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<i class="fa fa-star"/>
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</t>
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<t t-if="val_decimal">
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<i class="fa fa-star-half-o"/>
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</t>
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<t t-foreach="range(0,empty_star)"
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t-as="num">
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<i class="fa fa-star-o"/>
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</t>
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</div>
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</t>
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</t>
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<t t-call='portal.record_pager'/>
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<t>
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<span t-field="ticket.stage_id.name"
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class="pull-right label label-info"
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title="Current stage of this ticket"/>
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</t>
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</h4>
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</div>
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</div>
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</div>
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<div class="panel-body">
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<div class='row'>
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<div class="col-md-6 mb8">
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<t t-if="ticket.start_date">
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<strong>Start Date:</strong>
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<span
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t-field="ticket.start_date"
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t-field-options='{"widget": "date"}'/>
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<br/>
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</t>
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<t t-if="ticket.issue_type_id">
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<strong>Issue Type:</strong>
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<span
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t-field="ticket.issue_type_id"/>
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<br/>
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</t>
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<t t-if="ticket.assigned_to_id">
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<strong>Assigned to:</strong>
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<div>
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<address t-field="ticket.assigned_to_id"
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t-field-options='{"widget": "contact", "fields": ["name", "email", "phone"]}'/>
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</div>
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</t>
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</div>
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<div class="col-md-6 mb8">
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<strong>End Date:</strong>
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<span t-field="ticket.end_date"
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t-field-options='{"widget": "date"}'/>
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<t t-name="website_rating.rating_stars_static">
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<t t-set="val_integer"
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t-value="priority or 0"/>
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<t t-set="val_decimal"
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t-value="0"/>
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<t t-set="empty_star"
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t-value="3 - val_integer"/>
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<div class="o_website_rating_static">
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<strong style="color:#333333;">
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Priority:
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</strong>
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<t t-foreach="range(0,val_integer)"
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t-as="num">
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<i class="fa fa-star"/>
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</t>
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<t t-if="val_decimal">
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<i class="fa fa-star-half-o"/>
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</t>
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<t t-foreach="range(0,empty_star)"
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t-as="num">
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<i class="fa fa-star-o"/>
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</t>
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</div>
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</t>
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<t t-if="ticket.partner_id">
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<strong>Reported by:</strong>
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<div>
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<address t-field="ticket.partner_id"
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t-field-options='{"widget": "contact", "fields": ["name", "email"]}'/>
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</div>
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</t>
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</div>
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</div>
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<div class="row">
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<t t-if="ticket.description">
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<div class="col-md-12">
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<strong>Description</strong>
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<div t-field="ticket.description"/>
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</div>
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</t>
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</div>
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<div class="row"/>
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<div class="row">
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<t t-if="ticket.attachment_ids">
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<div class="col-md-12">
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<strong>
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<t t-if='len(ticket.attachment_ids)>1'>
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Attachments
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</t>
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<t t-else="">Attachment</t>
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</strong>
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<div class='row'>
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<div class="col-md-2 col-sm-3 text-center oe_attachments"
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t-foreach='ticket.attachment_ids'
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t-as='attachment'>
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<a t-attf-href="/web/content/#{attachment.id}?download=true"
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target="_blank">
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<div class='oe_attachment_embedded o_image o_image_small'
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t-att-title="attachment.name"
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t-att-data-mimetype="attachment.mimetype"
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t-attf-data-src="/web/image/#{attachment.id}/50x40"/>
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<div class='oe_attachment_name'>
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<t t-esc='attachment.name'/>
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</div>
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</a>
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</div>
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</div>
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</div>
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</t>
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</div>
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</div>
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</div>
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</t>
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</template>
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<record id="menu_helpdesk_form" model="website.menu">
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<field name="name">Helpdesk</field>
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<field name="url">/helpdesk-form</field>
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<field name="parent_id" ref="website.main_menu"/>
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<field name="sequence" type="int">70</field>
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</record>
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</flectra>
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