58 lines
2.2 KiB
XML
58 lines
2.2 KiB
XML
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<?xml version="1.0" ?>
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<flectra>
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<record id="module_helpdesk_category" model="ir.module.category">
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<field name="name">Helpdesk</field>
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<field name="sequence">20</field>
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</record>
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<record model="res.groups" id="helpdesk_group_user">
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<field name="name">User</field>
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<field name="category_id" ref="module_helpdesk_category"/>
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</record>
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<record model="res.groups" id="helpdesk_group_manager">
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<field name="name">Manager</field>
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<field name="category_id" ref="module_helpdesk_category"/>
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<field name="implied_ids" eval="[(4, ref('helpdesk_group_user'))]"/>
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<field name="users" eval="[(4, ref('base.user_root'))]"/>
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</record>
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<record id="helpdesk_user_rule" model="ir.rule">
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<field name="name">See Own Issues</field>
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<field ref="model_helpdesk_ticket" name="model_id"/>
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<field name="domain_force">
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['|', '|', ('assigned_to_id','=',user.id), ('partner_id', '=',
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user.partner_id.id), ('team_id.member_ids','in',user.id)]
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</field>
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<field name="groups" eval="[(4, ref('helpdesk_group_user'))]"/>
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</record>
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<record id="helpdesk_user_create_own_rule" model="ir.rule">
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<field name="name">Create Own Issues</field>
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<field ref="model_helpdesk_ticket" name="model_id"/>
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<field name="domain_force">
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[('user_id','=',user.id)]
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</field>
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<field name="groups" eval="[(4, ref('helpdesk_group_user'))]"/>
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<field name="perm_create" eval="True"/>
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<field name="perm_read" eval="True"/>
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<field name="perm_write" eval="True"/>
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</record>
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<record id="rule_helpdesk_manager" model="ir.rule">
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<field name="name">See All Issues</field>
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<field ref="model_helpdesk_ticket" name="model_id"/>
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<field name="domain_force">[(1, '=', 1)]</field>
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<field name="groups" eval="[(4, ref('helpdesk_group_manager'))]"/>
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</record>
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<record id="helpdesk_team_manager_rule" model="ir.rule">
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<field name="name">See All Team</field>
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<field ref="model_helpdesk_team" name="model_id"/>
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<field name="domain_force">[(1, '=', 1)]</field>
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<field name="groups" eval="[(4, ref('helpdesk_group_manager'))]"/>
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</record>
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</flectra>
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